About this role
ESSENTIAL FUNCTIONS • Participate in and oversee field service project operations to meet established field department goals demonstrate leadership, safety, integrity, teamwork, quality and urgency in the performance of one's functions • Ensure the goals of customer satisfaction, market dominance and profitability are achieved. • Involved in project documentation, resource planning, capital equipment suggestions, safety, and customer interface with ongoing projects. • Perform maintenance and repair work related to the project. • Provide project supervision to various levels of technicians. • Train employees, set project goals and assist the team in meeting quality goals/standards. • Respond to client or customer requests for service in a timely manner. • Review and present monthly project reports. • Interact with Engineers to source required technical information. • Ensure effective job execution to meet established cost and duration schedules are met all while maintaining high quality of workmanship minimizing rework. • Ensure proper direction and supervision of activities in the assigned area to maintain effective utilization of personnel and machinery. • Determine the need and coordinate actions required to maintain standards of efficiency, quality and safety in field areas. • Travel to sites. ADDITIONAL FUNCTIONS • Participate in the Continuous Improvement process, making sure new ideas are generated, worked and implemented, and any roadblocks are eliminated. • Initiate and conduct process improvement dialogs with Supervisors, Team Leads and team members. • Participate in root cause analysis/resolution on all forms of loss, i.e., safety, quality, production, etc. • Perform periodic audits for safety behavior, quality, standard work, and productivity of field team members. • Coordinate material, equipment, manpower, safety, risk mitigation and quality as well as meeting customer requirements. • Provide work direction, assist with problem solving and coordinate with other departments. • Adhere to established standards, policies and practices relating to quality, work execution, safety, MSHA regulation in performing assigned duties. • Other duties as assigned. QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES • It is a requirement that a qualified applicant have at least 5 years of experience working on Draglines in a Leadership role. • High School diploma or equivalent. • Driver's license in good standing. • Knowledge of removal and repair of components of large mining equipment. • Communication skills and professionalism are critical. • Skills in project management and customer relations.
PHYSICAL/ENVIRONMENTAL REQUIREMENTS • Exposed to dirt, grease, dust, noise, chemicals, paints and other elements. • Exposed to extreme temperatures. • Heavy lifting – up to 50 lbs. • Prolonged walking, sitting and standing. • Working in elevated position, climbing, bending, stooping, and pulling. • Use of all necessary personal protective equipment. • Use hands for simple grasping, pushing, pulling and fine manipulation. • Use feet frequently in repetitive movement. • Up to 85% travel, overtime and varying schedules.