About this role
DUTIES AND RESPONSIBILITIES:
• Take food and drink orders from customers accurately and with a positive attitude.
• Write patron's food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Engage with customers in a friendly manner.
• Knowledge of the menu, with the ability to make suggestions.
• Ensure tables are enjoying their meals and take action to correct any problems. Collect payments from tables.
• Prepare checks that itemize and total meal costs and sales taxes.
• Help food preparation staff when necessary.
• Experience providing excellent customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with cooks, other staff, and customers.
• Able to perform high-quality work while unsupervised.
• Able to handle money accurately and operate a point-of-sale system.
• Ability to work in a fast-paced work environment and deliver orders in a timely manner.
• Ability to work in a team.
• Very good communication skills.
• Excellent physical condition and stamina.
• All other job-related duties as assigned by supervisor and/or manager.
REQUIREMENTS:
• Must be able to lift at least 25 pounds.
• Must have a High School Diploma or GED.
• Must be able to walk and stand for long periods of time (up to 8 hours)
• Must be able to work in a secondhand smoke environment
• Must be dependable, reliable, and able to work alternating shifts including peak hours, promotions, holidays, and weekends
• Must be 18 at time of hire.
CONDITIONS OF EMPLOYMENT:
• Must be able to demonstrate their US work authorization during the employment verification process.
• Must be able to pass a background investigation.
• Must be able to pass a pre-employment Drug Test.
• Must have a valid Wyoming Driver's License
• Must be able to obtain and maintain a Gaming License.
BENEFITS:
• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plans up to a 4% match, must complete 90-day probation period.
• Vol Life Insurance, an employee is eligible to apply for additional coverage within 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability
Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.