About this role
Salary: £60,000 - 70,000 per year
Requirements: Strong hands-on experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O)Good functional knowledge of D365 Supply Chain Management / OperationsExperience supporting D365 during implementation and business-as-usual operationsBackground in business analysis, application support, or systems / ERP deliveryExperience gathering requirements and translating business needs into functional outcomesStrong experience with UAT and regression testingExperience with Azure DevOps and understanding of release / application lifecycle managementConfidence working with business stakeholders, technical teams, and external implementation partnersStrong problem-solving skills and ability to investigate complex functional and operational issuesPragmatic, hands-on approach and ability to own issues through to resolutionKnowledge of D365 workflows, security administration, LCS, DMF, integrations, and batch processing would be usefulExposure to Power BI, Power Automate, Power Apps, SQL, or other ERP platforms would be advantageous Responsibilities: Provide hands-on functional support for Microsoft Dynamics 365 F&O, particularly across Operations / Supply Chain ManagementGather and document business requirements and translate them into practical functional solutionsWork with stakeholders to understand existing processes, identify pain points, and drive process improvementsSupport D365 configuration, workflows, security, user administration, and functional troubleshootingInvestigate incidents and system issues, identify root causes, and coordinate resolutionsSupport integrations, batch processes, data interfaces, and data managementPlan and support UAT, regression, and validation testing, including test scripts, defect management, and stakeholder sign-offSupport change, release, and environment management throughout the application lifecycleUse Azure DevOps to manage requirements, changes, defects, and delivery activitiesCreate process documentation, user guides, and training materials, and deliver training to end usersWork closely with implementation partners, software vendors, and internal stakeholdersSupport ERP implementations, integrations, and wider business transformation initiativesSupport master data and data-quality improvements, alongside reporting and analysis using tools such as Power BI, Excel, or SQL Technologies: AzureDevOpsERPExcelSupportPower BISQLSecurityOffice 365Cloud More:
We are recruiting a Business Systems & Dynamics 365 Analyst to join an international organisation during an important ERP and business systems transformation. The role offers variety and visibility, with the opportunity to influence how D365 is used across multiple functions, sites, and countries as a major go-live approaches. The position is permanent and full-time, based in London with a hybrid arrangement requiring at least two days onsite per week. Occasional international travel and flexibility for global operations may be required, including agreed support and release activities outside normal working hours when necessary. The salary is circa £70,000 plus package.
last updated 40 week of 2026