About this role
Salary: £85,000 - 100,000 per year
Requirements: Experience as an Application Manager, Service Delivery Manager, IT Service Manager, or in a similar roleStrong knowledge of enterprise applications and SaaS environmentsPractical experience with ITIL and service management best practicesExperience leading major incidents, problem management, and service improvement initiativesStrong supplier and vendor management experienceKnowledge of application security, access management, and operational controlsExperience in regulated environments, such as Financial Services, Insurance, Utilities, or other highly governed sectorsExcellent stakeholder management and communication skillsDesirable: ITIL certificationDesirable: Financial Services or Wealth Management experienceDesirable: Experience managing application support teams and matrix resourcesDesirable: Exposure to audit, risk, and regulatory frameworks Responsibilities: Own application service performance, availability, and operational resilienceLead major incident, problem, and change management activitiesManage strategic technology suppliers and service partnersDrive service improvements and reduce recurring issuesEnsure effective governance, risk management, and audit complianceSupport application change, service transition, and operational readiness activitiesProvide clear reporting on service health, risks, costs, and prioritiesBuild strong relationships with senior stakeholders across Finance, HR, Risk, and ComplianceLead and develop internal application support capabilityOversee the day-to-day performance, governance, and lifecycle management of enterprise applicationsWork with business stakeholders, technology teams, and third-party suppliers to keep services secure, reliable, and aligned with business prioritiesEnsure applications operate within regulatory, security, and governance requirements Technologies: SupportITILMatrixSecurity More:
We are hiring for a high-profile Application Manager role with a well-established, highly respected financial services organisation. The role supports a critical portfolio of enterprise applications across Finance, HR, Risk, Compliance, and other corporate functions, with an opportunity to shape the portfolios future direction and strengthen operational excellence. Based in Liverpool with hybrid working, the position offers competitive pay and benefits and close collaboration with senior business and technology leaders.
last updated 40 week of 2026