About this role
Sales Estimator
The Drain Doctors, Inc - Snohomish, WA
The Drain Doctors is a family-owned business with more than 20 years of experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to learn, develop and grow with us.
Our Company Values guide how we work with our customers and with each other:
Transparency • Humility • Integrity • Collaboration • Growth Mindset • Finish Strong
What You'll Do
As a Sales Estimator, you will:
• Meet with customers and listen carefully to their concerns.
• Inspect properties and help identify the underlying drainage or water-management problem.
• Evaluate site conditions and develop practical solutions.
• Prepare clear, accurate and complete estimates.
• Explain problems and solutions in a way customers can understand.
• Present options, discuss pricing and confidently ask for the opportunity to earn the customer's business.
• Follow up consistently on open estimates and customer opportunities.
• Document inspections, estimates, photos, measurements and customer communication in our CRM.
• Provide our installation team with the information they need to successfully complete the project.
• Work closely with Sales, Dispatch, Operations and our field teams.
• Participate in training, coaching, ride-alongs and ongoing professional development.
• Work toward established performance and customer-service goals.
Who We're Looking For
• We're looking for a collaborative, motivated and solutions-oriented person to join our team as a Sales Estimator.
• This person will meet with homeowners and property owners, evaluate drainage and water-management problems, develop appropriate solutions, prepare estimates, educate customers and help them make informed decisions about their property.
• This is not simply a sales position.
• Our Sales Estimators are problem-solvers and educators. We want someone who is curious, asks good questions, enjoys figuring out how things work and can build trust with customers.
• You don't need to know everything about drainage on day one. We're looking for someone with the aptitude and willingness to learn it.
You may be a great fit if you
• Communicate well and genuinely enjoy working with people.
• Are naturally curious and like solving problems.
• Listen before jumping to a solution.
• Are comfortable discussing pricing and asking for the sale.
• Have strong organizational and follow-up habits.
• Are mechanically or technically inclined.
• Are comfortable learning and using technology.
• Accept coaching and feedback well.
• Take ownership of your performance.
• Enjoy working as part of a team.
• Want to keep learning and developing professionally.
Experience in drainage, plumbing, construction, estimating or in-home sales can be helpful, but it isn't the only path into this position.
We're interested in finding the right person with the right combination of communication skills, problem-solving ability, aptitude, accountability and willingness to learn.
Training & Development
We believe great people need great systems around them.
Our Sales Estimators participate in a structured onboarding and development program that includes company and service education, drainage fundamentals, field training, ride-alongs, customer communication, estimating, sales development, coaching and competency-based training.
Our goal isn't simply to teach you how to sell a job. It's to help you become someone who can confidently evaluate a problem, develop a solution, educate the customer and set our installation team up to successfully deliver the work.
Job Details
Position: Full-Time Sales Estimator
Schedule: Monday-Friday 7:30am-4:30pm standard - these hours may vary with season and call volume.
Compensation: Hourly towards commission.
Benefits: Health, Vision & Dental Insurance • SIMPLE IRA • PTO • Sick Leave
Driver's License: Valid driver's license and acceptable driving record required.
Grow With Us!
The Drain Doctors is building for the future, and we're looking for people who want to build with us.
If you're motivated by solving problems, helping customers, learning new skills and becoming excellent at what you do, we'd like to hear from you.
HOW TO APPLY
Please submit your resume along with a short introduction telling us a little about yourself and:
Why do you think this position fits the way you naturally work?
We aren't just looking for the best resume.
We're looking for the right person.
Hourly torwards commission