About this role
Job Title: Senior Proposition Manager
Location: Manchester or Southport (hybrid working)
About the Role:
As a Proposition Manager, you’ll be at the heart of driving the business on to even greater things as the business continues its proposition led approach to strategic forward-thinking insurance solutions. For you, that includes designing and implementing new products, systems and methods of customer engagement, all of which have the aim of driving efficiencies, improving business performance and delivering exceptional customer outcomes.
Key Responsibilities:
Support development of the proposition strategyBe the lead subject matter expert and collaborate with the wider business to support delivery of excellent customer outcomesLead on projects, ensuring we deliver solutions that meet the needs of our customers and the wider business.Proactively identify and address issues and implement improvements in collaboration with the wider business by; Root cause analysisProduct performance analysisUtilising insurer and internal MI Ensure all processes and procedures are carried out in line with internal and regulatory guidelines.Carry out regular market and competitor research to identify the strengths and weaknesses of our products and proposition and identify potential opportunities for improvements and threats for our customers and distributors About you:
Proven track record of product and project deliveryCommercially focussedHave ability to create strategic, forward thinking and innovative plans and business casesBe interested, curious and drivenHave the ability to identify issues and pro-actively find solutions and act upon themBe capable of adapting your communication and presentation style to your audienceHave high levels of accuracy and attention to detailBe capable of working in a fast-paced environment and able to manage and prioritise yours and your team's workload effectivelyMake data driven and logic-based decisionsNot be afraid to speak up and challenge the status quo, always looking for new ways of working better and smarterBe able to build and maintain strong relationshipsHave strong IT skills, particularly Excel and PowerPointHave strong numeracy and literacy skills Desirable
You will have comparable proposition/product management experience