About this role
Title: Clinical Laboratory Assistant I/IIJob Type: RegularCompany: Roswell Park Comprehensive Cancer CenterDepartment: Central Laboratory ServicesTime Type: Part timeWeekly Hours: 23.5FTE: 0.5875Shift: Variable (United States of America)
Summary: About the Role: At Roswell Park Comprehensive Cancer Center, exceptional patient care starts behind the scenes with dedicated professionals who ensure laboratory operations run smoothly and efficiently. As a Clinical Laboratory Assistant, you'll play a critical role in supporting the testing process from specimen receipt through reporting, helping deliver accurate and timely information that supports patient diagnosis, treatment, and research.
This position is ideal for someone who enjoys a mix of customer service, administrative support, laboratory operations, and problem-solving. You'll work closely with laboratory professionals, physicians, patients, and healthcare teams while helping maintain the high standards of quality and accuracy that patients depend on.
Clinical Laboratory Assistant I: The starting annual salary for this position is $44,560 and this will include a full comprehensive benefits package.
OR
Clinical Laboratory Assistant II: The starting annual salary for this position is $49,841 and this will include a full comprehensive benefits package.
What You'll Do: Serve as a key point of contact for laboratory-related inquiries by phone, email, and other communication channels. Answer questions, route calls, take messages, and provide support to patients, providers, and healthcare teams. Receive, accession, and process laboratory specimens using laboratory and hospital information systems. Process, sort, distribute, and maintain laboratory reports, records, correspondence, and other important documentation. Coordinate requests for laboratory reports and ensure appropriate authorizations are obtained when needed. Retrieve laboratory information and records from multiple information systems. Create and coordinate patient encounters through hospital scheduling systems. Process laboratory specimens, including centrifugation, aliquoting, measurement, storage, and preparation for testing. Package and prepare specimens for internal and external laboratory testing while following shipping and privacy requirements. Maintain accurate specimen tracking and inventory controls to ensure proper chain of custody and retrieval. Assist with laboratory quality control, quality assurance, and preventive maintenance activities. Support laboratory supply management, including receiving, storing, monitoring, and ordering inventory. Maintain laboratory workspaces, storage areas, and specimen repositories in a clean, organized, and safe manner. Prepare and maintain records, reports, statistics, and other required documentation. Collaborate with laboratory teams to support efficient operations and excellent customer service.
What You'll Bring: We're looking for someone who is highly organized, detail-oriented, and committed to delivering exceptional service in a healthcare environment.
Successful candidates will typically bring: Strong customer service and communication skills. Excellent organizational abilities and attention to detail. The ability to manage multiple tasks while maintaining accuracy. Confidence working with computer systems, databases, and electronic records. Strong problem-solving and critical-thinking skills. The ability to follow established procedures and maintain confidentiality. A commitment to quality, safety, and regulatory compliance. The ability to work independently while contributing to a collaborative team environment. Flexibility and adaptability in a fast-paced healthcare setting. Experience in healthcare, laboratory operations, specimen processing, administrative support, medical records, or a related field is beneficial.
Why You'll Love Working Here: At Roswell Park, every role contributes to a larger mission: reducing the burden of cancer through compassionate care, groundbreaking research, and innovation. Whether you're directly supporting patients or helping laboratory teams operate efficiently, your work has a meaningful impact on the lives of those we serve.
When you join our team, you'll find: Meaningful work that supports patient care and advances cancer research. Opportunities to learn and grow within a nationally recognized cancer center. A collaborative environment where employees are respected, supported, and valued. Exposure to advanced healthcare technologies and laboratory operations. A culture focused on teamwork, continuous improvement, and service excellence. The opportunity to work alongside dedicated professionals committed to making a difference every day.
Make an Impact: If you're someone who enjoys helping others, thrives in a detailed and fast-paced environment, and takes pride in supporting critical healthcare operations, we'd love to hear from you.
Join Roswell Park and help ensure patients, providers, and laboratory teams have the tools, information, and support they need to deliver exceptional care.
Qualifications: Clinical Laboratory Assistant I: Required Education and Experience 1. Matriculation in a Bachelor’s degree program; or 2. Matriculation in an Associate’s degree program; or 3. High School diploma or High School Equivalency diploma and the equivalent of two (2) years of full-time experience in a clinical or research setting requiring the use of medical/laboratory terminology.
NOTE: Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.
OR
Clinical Laboratory Assistant II: Required Education and Experience
1. Two (2) years of full-time experience as a Clinical Laboratory Assistant I at Roswell Park; or 2. Bachelor’s degree in a healthcare or scientific related field and the equivalent of one (1) year of full-time experience in a clinical or research setting requiring the use of medical/laboratory terminology; or 3. Associate’s degree and the equivalent of two (2) years of full-time experience in a comparable medical/clinical setting; or 4. High School Diploma or High School Equivalency Diploma and the equivalent of four (4) years of full-time experience in a clinical or research setting requiring the use of medical/laboratory terminology.
NOTE: Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.
Equal Employment Opportunity Statement Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.
Reasonable Accommodation Request RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-BenefitsandLeaves@roswellpark.org and let us know the nature of your request and your contact information.
Our Core Values RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.
Historical Compensation Information Statement Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.