About this role
Title
Food Service Supervisor-1Job Type
RegularCompany
Roswell Park Comprehensive Cancer CenterDepartment
Nutrition & Food ServiceTime Type
Full timeWeekly Hours
40FTE:
1Shift:
First Shift (United States of America)
Summary
About the Role
At Roswell Park Comprehensive Cancer Center, every team member plays an important role in supporting patients throughout their cancer journey. As a Food Service Supervisor, you'll help ensure patients, visitors, and staff receive safe, high-quality food service while leading a team that makes a meaningful impact every day.
This role is ideal for someone who enjoys leading people, solving problems, and creating an organized, service-focused environment. You'll oversee day-to-day food service operations, support and develop team members, and help ensure meals are prepared and delivered safely, accurately, and efficiently.
If you're a hands-on leader who thrives in a fast-paced setting and enjoys balancing team leadership with operational responsibilities, we'd love to hear from you.
What You'll Do
Lead and support daily food service operations across patient dining, retail, catering, and production areas
Supervise, train, coach, and develop Food Service team members
Create staff schedules and adjust staffing to meet operational needs
Ensure patient meals are prepared and delivered according to prescribed dietary requirements
Promote a safe, clean, and organized work environment that meets food safety and sanitation standards
Monitor food storage temperatures, sanitation procedures, and quality control practices
Conduct audits of food service areas and support regulatory compliance initiatives
Track operational and financial data, including meal volumes, labor hours, sales activity, and departmental metrics
Order supplies and manage inventory to support uninterrupted operations
Assist with food preparation, cooking, tray assembly, cashiering, catering, and other functions as needed
Serve as a resource for staff and assume leadership responsibilities in the absence of the Food Service Manager
Collaborate with patients, visitors, vendors, and colleagues across the organization to deliver exceptional service
What You'll Bring
Required Qualifications
One of the following
Associate's degree or certification in a related field and one (1) year of experience in food service operations that includes management training; OR
High school diploma or equivalent and three (3) years of experience in food service operations that includes management training
Preferred Qualifications
We're especially interested in candidates who have:
Previous experience in food service leadership or supervision
Experience working in healthcare, hospitality, food production, or institutional food service environments
Knowledge of food safety and sanitation practices
Cash handling and point-of-sale experience
Basic computer skills and experience using workplace software systems
A stable work history demonstrating reliability and accountability
Strong communication and customer service skills
The ability to lead by example and support a diverse team in a busy environment
Who Will Be Successful in This Role
Successful candidates are
Natural leaders who enjoy mentoring and supporting others
Organized and able to manage multiple priorities at once
Comfortable making decisions and adapting to changing operational needs
Detail-oriented with a strong focus on quality, safety, and customer service
Team players who are willing to step in wherever needed to support the department
Passionate about creating a positive experience for patients, families, visitors, and coworkers
Why You'll Love Working Here
At Roswell Park, you'll join a mission-driven organization recognized for excellence in cancer care, research, and education. Every role contributes to improving the lives of patients and advancing the fight against cancer.
We offer
Meaningful work that directly supports patient care
Opportunities for growth, training, and professional development
A collaborative and team-oriented culture
The chance to work alongside dedicated professionals who are passionate about making a difference
Competitive compensation and a comprehensive benefits package
A workplace committed to innovation, inclusion, and excellence
When you join Roswell Park, you're joining a community united by a shared purpose: creating hope and improving lives through innovative cancer care and research.
Join our team and help create a positive dining experience that supports healing, comfort, and exceptional patient care every day.
Starting pay for this position is $25.26/hour, this includes a comprehensive benefit package.
Qualifications
Required Education and Experience
- 1. Associate’s Degree in a related field; or
- 2. Certification in a related field; or
- 3. High School diploma or High School Equivalency diploma and the equivalent of three (3) years of full-time experience in food service operation and management training.
NOTE
Required degrees must have been granted by an accredited college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.
Equal Employment Opportunity Statement
Roswell Park Cancer Institute Corporation (RPCIC) is committed to equal employment opportunity. We do not discriminate against employees, applicants, or job seekers on the basis of any characteristic protected by applicable federal, state, or local law. Employment decisions are based on qualifications, performance, and business needs. We are committed to maintaining a fair, respectful workplace where employees are valued for their contributions and supported in advancing our mission.
Reasonable Accommodation Request
RPCIC is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation for any part of the application process, employment process, or to perform your job, please contact [email protected] and provide information about your request and preferred contact method.
Our Core Values
RPCIC is committed to fostering an environment where patients, families, employees, volunteers, and members of our community are treated with dignity, courtesy, and respect. We believe our mission is strengthened when individuals contribute their experiences, perspectives, and ideas and work together toward a common purpose. Our actions are guided by our core values of Innovation, Integrity, Teamwork, Commitment, Compassion, and Respect.
Historical Compensation Information Statement
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at [email protected].