About this role
Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws:
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
USF Advancement connects the university with donors who want to make a difference by providing philanthropic support to promote student success, research, academic excellence and other strategic priorities. With an endowment that now exceeds $700 million in value, our dedicated team of approximately 200 professionals, including 60 fundraisers, encompasses alumni, development and foundation operations. The team is responsible for raising more than $150 million annually and has broken records year after year with more than $184 million raised in fiscal year 2025. This position owns the inter-related systems, data, reporting, and recurring processes that enable WUSF Public Media's major gifts program to operate accurately, consistently, and at scale. Reporting to the Senior Director of Development, the position serves as the operational link for systems that drive fundraising activities at WUSF, collaborating with WUSF colleagues and the USF Foundation. The role translates fundraising priorities into reliable workflows, actionable reports, accurate donor and prospect records, timely stewardship, and well-executed communications. Success requires advanced proficiency with Salesforce, Ellucian, and related data systems; skill in reporting, data quality, and process design; sound judgment in handling confidential donor information; and the ability to independently manage multiple high-stakes processes with firm deadlines. The position protects the integrity of fundraising information, strengthens donor experience, and gives development leadership the operational visibility needed to manage relationships, pipelines, and revenue-producing activity. Employees of USF Advancement live out the values of responsibility, innovation, service, and excellence in each of its highly collaborative departments. We use trusted data and ethical AI to enhance decision-making, strengthen engagement, and enable our teams to focus on what matters most: relationships and impact.
Administrative and Operational Support for Development Leadership Provide high-level administrative and operational support to the Senior Director of Development and Major Gifts team. Coordinate calendars, meetings, travel-related reimbursements, expense reports, credit card reconciliations, invoices, and purchasing activities. Anticipate departmental needs, maintain office resources and materials, and ensure administrative processes are completed accurately and on schedule. Serve as a reliable operational resource who supports the efficient functioning of the development team and helps maintain continuity across fundraising activities. Donor Communications and Stewardship Operations Manage and execute recurring donor stewardship and communication processes that support WUSF's leadership giving, legacy giving, and major donor programs. Prepare and coordinate acknowledgments, invitations, renewal communications, greeting cards, calendar year-end mailings, and other donor correspondence. Develop and validate mailing lists, perform complex mail merges, coordinate reviews and signatures, maintain records of correspondence, and ensure stewardship activities are completed accurately and consistently. Utilize donor and communication systems to support the timely and professional engagement of WUSF and WSMR supporters. Development Systems, Data Management, and Reporting Own and maintain recurring data management and reporting processes that support fundraising operations and decision making. Utilize Salesforce, Ellucian, Microsoft Office applications, and other development-related systems to maintain accurate donor and prospect information, generate reports, track development activity, and support donor stewardship programs. Monitor data quality, perform record validation and updates, research discrepancies, and ensure the integrity of information relied upon by development leadership and fundraising staff. Produce, analyze, and distribute key daily, weekly, monthly, and ad hoc reports that support WUSF's Cornerstone, Leadership, and Legacy giving initiatives, stewardship activities, fundraising strategy, and development leadership decision-making. Donor Events and Cross-Functional Coordination Support donor cultivation, stewardship, and special events through management of invitation lists, RSVP tracking, attendance information, and related communications. Maintain event information in Ellucian as well as project management systems, including SharePoint, Basecamp, and other departmental platforms. Coordinate activities with colleagues across WUSF, the USF, and the USF Foundation to facilitate the successful execution of donor-facing events and related engagement activities. Other Duties as Assigned Perform additional responsibilities and special projects as assigned in support of development, fundraising, donor engagement, and departmental operations.
This position requires a Bachelor's degree with at least 1 year of experience directly related to the duties and responsibilities specified. Work experience may be substituted for the degree requirement on a year for year basis. Experience in administrative operations, fundraising support, development operations, constituent relationship management, database administration, project coordination, or related functions is preferred. Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree. • Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S. • SB 1310: Substitution of Work Experience for Postsecondary Education Requirements • A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed: • (a) Two years of direct experience for an associate degree; • (b) Four years of direct experience for a bachelor’s degree; • (c) Six years of direct experience for a master’s degree; • (d) Seven years of direct experience for a professional degree; or • (e) Nine years of direct experience for a doctoral degree • Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment. • Minimum Qualifications that require a high school diploma are exempt from SB 1310. The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg and USF Health. In 2025, U.S. News & World Report recognized USF with its highest overall ranking in university history, as a top 50 public university for the seventh consecutive year and as one of the top 15 best values among all public universities in the nation. U.S. News also ranks the USF Health Morsani College of Medicine in the highest tier, placing it as one of the top 16 medical schools in the nation and inside the top 10 among public universities. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $750 million in research funding in 2025 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of nearly $10 billion for the state of Florida. USF’s Division I athletics teams compete in the American Conference. Learn more at www.usf.edu.