About this role
Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America , we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. Davies North America is looking for a TPA Adjuster to work efficiently and effectively to resolve commercial transportation claims. Reporting to the TPA Supervisor, you will handle first party property damage, heavy equipment, and cargo damage claims on a multi-state basis. To be successful in this role, you need to possess superior time management skills with the capability of working with and meeting deadlines, be an excellent team player with interpersonal skills, and exhibit the ability to work independently with minimal supervision. You must have at least 3 years of experience handling commercial transportation and/or auto liability claims. Additionally, you will need to demonstrate high level attention to detail and problem-solving skills while working in a professional home-based environment free from distractions and/or disturbances. This role is a full-time, home-based position. Provide exceptional customer service Analyze and apply coverage on routine and complex claims Adjudicate claims in an expeditious and professional manner Set and maintain diaries and/or tasks Complete client reporting in a timely manner Control loss adjustment expenses as well as recommend and manage reserves Document all correspondence, reports, discussions, and decisions in the claims management system Complete multi-page reports for each claim