About this role
Location: Pittsburgh, PA (Hybrid) Why Confluence? At Confluence, we’ve always been driven by a commitment to innovation, precision, and partnership in the investment data space. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason that none of this would have been possible without the hundreds of hard-working employees who work at Confluence. The Senior Manager, Collections, Account Receivable and Payable is responsible for leading the Collections function, supporting escalations, overseeing Accounts Payable operations, and contributing to treasury, cash flow, and cash management activities. The primary focus of the role is ensuring customer cash is collected promptly and effectively while providing leadership and support to the collections team. Collections Leadership (Primary Focus) Lead the collections function and support the collections team. Ensure timely collection of customer payments. Manage and resolve escalated collection issues. Partner with customers and internal and external stakeholders to address collection-related inquiries. Support collection activities as needed during escalations or periods of increased demand. Accounts Payable Oversight Provide leadership and oversight of Accounts Payable operations. Partner with the AP team to ensure effective processes and controls. Treasury & Cash Management Support treasury-related activities. Contribute to cash flow management and cash forecasting initiatives. Assist with broader cash management responsibilities across the organization.