About this role
Job summary Join our new Citywide Help When You Need It team as a Recovery Coach, supporting adults in Bristol to build confidence, overcome barriers and achieve meaningful goals. Working with Bristol City Council and Rethink, you will help people access timely support and develop lasting community connections.
Main duties of the job Using recovery, enablement and Psychological, Adversity and Trauma-Informed approaches, you will provide practical, compassionate support that promotes choice, safety and independence. You will be compassionate, curious and solution-focused, with experience supporting adults with mental health needs and related practical or social barriers, strong, flexible engagement and communication skills, knowledge of recovery, enablement, safeguarding, risk assessment and psychologically informed practice, the ability to manage a varied caseload, work with partners and maintain accurate records.
About us Second Step is a leading mental health charity in the South West, offering housing, support and hope to people with mental health and support needs. We believe in a world where everyone affected by mental health problems can create a positive future, and we support people and communities to build brighter futures.
Job description Job responsibilities Build trusted relationships through flexible, persistent engagement
Agree clear Goal Based Outcomes and practical actions
Help people address housing, financial, health, isolation and caring-related challenges
Manage risk and safeguarding concerns, and connect people with appropriate community and statutory support
Person Specification
Experience Essential
Experience of supporting adults with mental health needs and associated social or practical barriers, which may include housing insecurity, substance misuse, offending, poverty, isolation, physical health needs or caring responsibilities. Experience of outreach or floating-support work, demonstrating persistence, flexibility and a range of approaches in supporting people to engage voluntarily. Proven ability to build relationships, and to work collaboratively and successfully in a team environment across sectors and agencies Proven ability to promote and apply good practice in equality and diversity Ability to apply proportionate risk assessment, safety planning and safe-working practices when supporting people.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Second Step
Address 162 Pennywell Road
St Jude's
Bristol
BS5 0TX
United Kingdom
Employer's website https://www.second-step.co.uk/ (Opens in a new tab)