About this role
Job summary Clinical Quality & Governance Lead Community Services: Permanent (26.25 hours)
The Quality Governance & Quality Improvement Lead provides facilitation and coordination to embed robust quality governance and continuous quality improvement (QI) across community services. The post holder will ensure that systems, processes and organisational culture consistently support the delivery of safe, effective and person-centred care within community and home-based settings.
The role has a dual focus: supporting delivery both Quality Governance agenda, providing facilitation/coordination in relation to patient safety, risk management, complaints, clinical audit and regulatory and policy compliance to support continuous learning and improvement.
To support community services to develop safe, high-quality models of care. Promoting Quality Improvement.
Facilitating and delivering QI programmes and projects that improve Patient outcomes, Safety and improve experience of care within community services
By building QI capability across teams and promoting a culture of improvement.
By using data, feedback and evidence to drive measurable improvements.
Main duties of the job
Support the design, delivery and evaluation of quality improvement programmes and projects across community services
Apply recognised QI methodologies (e.g. Model for Improvement, PDSA cycles, measurement for improvement)
Identify improvement priorities using data from incidents, audits, complaints, patient feedback and outcomes
Support spread and sustainability of improvement across teams and neighbourhoods
Coordinate quality governance arrangements across community services
Ensure effective systems to support timely incident reporting, learning responses, complaints, claims and risk management
Support the Patient Safety Incident Response Framework (PSIRF) within community settings
Support the maintenance and review of community risk registers, ensuring risks are reviewed, mitigated and escalated appropriately
Prepare governance reports and information for review by senior leaders and committees.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
Between 27-33 days of annual leave plus bank holidays NHS pension scheme membership Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further NHS Staff discounts Cycle to work scheme Salary finance - for loans, savings, budget planning and tips on managing debt Stockport Credit Union- for local financial advice
Job description Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed
Person Specification
Skills & Abilities Essential
Credible, proactive and improvement-focused Resilient, reflective and values-driven Organised and able to manage multiple priorities and projects Committed to high-quality, person-centred community care Ability to contribute effectively as a member of a multi-disciplinary team Ability to negotiate and influence. Ability to manage and promote change High level analytical skills. Ability to work under pressure Good IT skills Ability to critically analyse and interpret data Ability to travel independently and efficiently across multiple community sites to meet the operational requirements of the role
Knowledge & Experience Essential
Strong understanding of clinical governance in community settings Knowledge of PSIRF, risk management, complaints and safeguarding Knowledge of quality improvement methodology and measurement Ability to analyse and interpret complex quality and safety data Excellent communication, report-writing and presentation skills Understanding of neighbourhood working and place based models of care Experience supporting CQC inspections of community services Experience supporting or facilitating QI programmes at service or organisational level
Desirable
Ability to work Collaboratively, support and challenge at all organisational levels Experience working across integrated care systems
Education & Qualifications Essential
Registered Nurse or AHP with current professional registration Degree or equivalent professional qualification QI, PSIRF or RCA training
Desirable
Evidence of continuing professional development in quality, governance or improvement Postgraduate qualification in quality improvement, patient safety, leadership or healthcare management Leadership or management qualification
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Stockport NHS Foundation Trust
Address Community Service location
Stockport
SK27JE
United Kingdom
Employer's website http://www.stockport.nhs.uk/ (Opens in a new tab)