About this role
Introduction Sentence For our corporate headquarters located in Hamburg’s HafenCity, we are seeking a full-time Account Manager (m/f/d) on a permanent basis. Your new job includes The purpose of the Account Manager (m/f/d) position is to ensure efficient and high-quality management of a defined customer segment by consistently implementing commercial guidelines and maintaining stable day-to-day operations. The role contributes to the sustainable revenue and business performance development of the assigned accounts. In this role, you will primarily: Build, maintain, and further develop customer relationships within your assigned customer segment to ensure customer satisfaction and achieve sales targets Implement commercial guidelines such as pricing, assortment, and promotion concepts, while consistently executing sales and activation measures in line with central requirements Prepare forecasts, analyses, and KPIs to steer the customer portfolio, identify opportunities, and contribute operational insights Collaborate closely with relevant interfaces, including Supply Chain, Commercial, and Category Management, to ensure smooth operations and prepare customer-related recommendations and decisions for the Senior Account Manager and Head of Sales Maintain systems and documentation to ensure accurate data management and reliable process execution Preferred Profile Initial professional experience in Account Management, Sales, Category Management, or a comparable customer-facing role. Strong communication and relationship management skills, with the ability to engage a wide range of stakeholders effectively. Analytical mindset and confidence in working with key figures, reports, and forecasts to derive actionable recommendations. Structured, self-driven, and solution-oriented working style with high quality standards. Confident use of MS Office applications; knowledge of SAP is desirable. Fluent German and English language skills, both written and spoken. Strong service and customer orientation, combined with the ability to work effectively in international and cross-functional teams. If you do not tick all boxes, but still believe you are a match to this role, we are happy to get in touch. Closure Are you interested? Great! Please apply via the ‘Apply Now’ button, stating your salary expectations and your earliest possible start date. If you have any questions, please feel free to contact Madeleine Keller at [email protected]. We welcome everyone, regardless of age, ethnic background, nationality, gender identity, religion, beliefs, sexual orientation, social background or whether they have a disability.