About this role
Lucky Spot Barbershop is the first African American Owned and Operated barbershop located in Walmart stores, worldwide. We are growing by leaps and bounds and we are in need of professional, serious and goal-oriented individuals to grow with us. Our receptionists play a very integral role within the Lucky Spot brand so the ideal candidate should be a team player and possess the ability to provide wonderful customer service to our clients and a positive attitude with reliable transportation. **Weekends are required*******
Job Description:
-First point of contact for clients
-Answering phone calls + scheduling appointments
-Stocking & light cleaning duties
-Clerical duties, etc.
-Establishing and maintaining customer profiles
-Informing customers of prices, anticipated delays and any additional information needed by customer
-Oversee day-to-day activities, ensure timely opening/closing, monitor appointment schedules
-Hire, train, schedule, and supervise barbers and support staff; monitor performance, provide feedback, and manage time-off requests
-Operates computer to access e-mail, electronic calendars, and other basic office support software
-Distributing literature/information
Key Skills & Qualifications
-Strong leadership and organizational skills -Multi-tasking and problem-solving skills -Knowledge of barbering techniques, hair care products, and industry trends -Ability to manage budgets, schedules, and inventory
Education:
-High School Diploma/GED
Experience:
-2+ years customer service
-Microsoft Office $30 Per Hour