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Receptionist/Customer Experience Team @ Airbornegymnastics

Santa Clara, CaliforniaOnsitePart-time
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About this role

Airborne Gymnastics is seeking an enthusiastic, mature, dependable, organized, and efficient part-time receptionist to join our team. We would love to hear from you if you are passionate about delivering exceptional customer experiences and thrive in a dynamic environment.

Responsibilities:

• Provide Exceptional Customer Service: Greet clients warmly, manage phone and email communications efficiently, and accurately schedule student classes. Build lasting relationships by providing personalized attention and promoting Airborne's programs with enthusiasm.

• Maintain a Positive and Collaborative Environment: Demonstrate a positive, respectful, and helpful attitude. Work proactively with the team to achieve common goals and communicate company policies with empathy.

• Ensure Operational Efficiency: Uphold visual and operational standards, assist with restocking supplies, and maintain a tidy office and designated gym areas.

• Utilize Technical Skills: Demonstrate proficiency in Microsoft Suite and Google Workspace.

Qualifications:

• High school diploma or equivalent.

• 1-2 years of experience in a customer service or reception role is a plus!

• Excellent verbal and written communication skills.

• Strong organizational and multitasking abilities.

• Proactive and self-motivated with a positive attitude.

• Ability to maintain a professional appearance and demeanor.

• All employees must complete a background check.

• Must love children!

• Must have weekday availability between 3:00 pm - 9:15 pm & Saturday or Sunday availability.

This is not a seasonal position. $19-$23

Skills

Customer Experience

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