About this role
Job summary
Salary: £31,400 - £41,470 pa pro rata (Mulberry Payscale, Grade Elm)
Contract: Permanent
Hours: 37.5 hours per week
If you would like to be part of a team that makes a difference and want to develop your knowledge and skills within a friendly and supportive team of specialists, who will encourage and support your professional development, then this could be the perfect opportunity for you.
We are looking for a dynamic and enthusiastic Maintenance Technician to join our Facilities team
Main duties of the job
Carry out planned preventative maintenance (PPM) across the hospice and support the delivery of the PPM schedule, ensuring tasks are completed, recorded and escalated where required. Respond to reactive maintenance requests, faults, breakdowns and urgent repairs in a safe and timely way using technical skills to resolve where appropriate including decorating, building fabric maintenance and plumbing repairs within competency Monitor and support the Building Management System, including reviewing alarms, plant status and system performance where trained and authorised to. Carry out routine checks across all areas of the building. Support IPU maintenance needs sensitively, ensuring patient safety, dignity, infection prevention and minimal disruption to care. Carry out PAT testing and maintain relevant records where trained and competent. Support retail shops with planned and reactive maintenance, minor repairs, contractor access and urgent issues when required. Assist contractors attending site, including access arrangements, permits, site safety, supervision and confirmation that work has been completed appropriately. Maintain accurate records of work completed, defects found, parts used, outstanding actions and follow-up requirements including stock management Support emergency response arrangements for leaks, blocked drains, loss of heating, lighting issues, fire alarm concerns, access problems, power issues and urgent safety matters.
About us
We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness payLength of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness payA pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pensionA generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)Cycle to work scheme and interest-free season ticket loans availableFree eyesight test for DSE users and a contribution towards the cost of glasses25% store discount in Trinity shopsLife assurance coverLots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden partyRegular ballots for donated free tickets and prizesAccess to courses of free counselling
Job description Job responsibilities
Moving the Organisation Forward
Take ownership of assigned tasks and complete them to a safe, professional and timely standard.
Support continuous improvement by identifying recurring issues, repair trends and opportunities to improve maintenance processes.
Help reduce reactive call-outs by completing PPM tasks effectively and identifying defects early.
Support energy efficiency by reporting waste, leaks, unnecessary lighting, heating issues and system inefficiencies.
Contribute to better building performance across hospice and shop locations.
Support a culture of accountability, safety, service excellence and pride in the hospice environment.
Work flexibly across departments and locations to meet operational needs.
Learn from feedback, incidents and near misses to improve safe working practices.
Who Were Looking For
We are looking for someone who can:
Prioritise workload effectively, balancing planned maintenance, reactive tasks and urgent operational needs.
Diagnose basic building and equipment faults and escalate complex technical issues appropriately.
Think practically and safely when working in patient, staff and retail environments.
Understand the importance of statutory compliance, Health & Safety and accurate record keeping.
Communicate clearly with colleagues, contractors, clinical teams, shop teams, patients, families and visitors.
Work independently while also contributing positively to the wider Facilities team.
Remain calm and solution-focused during urgent repairs, service disruptions or emergency situations.
Identify risks and take appropriate action to prevent harm, disruption or further damage.
Understand the importance of confidentiality, sensitivity and professionalism in a hospice environment.
Show: How Youll Shine
Your success in this role will come from Integrity and Excellence:
Demonstrate a positive, helpful and professional approach role modelling safe working practices and take pride in maintaining a safe environment.
Communicate clearly and respectfully with staff, patients, visitors, contractors and volunteers.
Show initiative by identifying maintenance issues before they become larger problems.
Work collaboratively with the Facilities and other teams across the hospice
Demonstrate flexibility by supporting different sites, departments and operational needs.
Treat people with dignity, compassion and respect by supporting a person-centred hospice environment working sensitively around patients and families
Lead by example through reliability, accountability and high standards of workmanship.
Please find the JD attached for more details.
Person Specification
Qualifications Essential
NVQ Level 2 or 3 in maintenance operations and progress towards NEBOSH/IOSH health and safety qualification with evidence of continuous professional development. oSignificant experience in facilities maintenance roles. oAbility to explain technical facilities information and processes to non-facilities colleagues. Skills: Proficient in facilities related processes including technical elements to the operation of the plant and building management system. Good working knowledge of Microsoft Office tools.________________________________________
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Royal Trinity Hospice
Address 30 Clapham Common North Side
London
SW4 0RN
United Kingdom
Employer's website https://www.royaltrinityhospice.london/ (Opens in a new tab)