About this role
Job summary
We are looking for an experienced, highly motivated, and customer-focused Senior Implementation & Training Officer to join our ICT team and play a pivotal role in delivering digital transformation across the Local Health Community.
This is an exciting opportunity to lead the implementation, adoption, and training of innovative ICT systems that support healthcare professionals in delivering outstanding patient care. Working closely with clinicians, managers, and stakeholders, you will ensure that technology solutions meet both business and clinical requirements while providing excellent customer service throughout the implementation journey.
As a Senior Implementation & Training Officer, you will support the Project Implementation and Training Team Leader in developing and delivering implementation and training activities that contribute to national and local digital transformation programmes. Apply now and help shape the future of digital healthcare.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Job description Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge Requirements Essential
Working knowledge of MS Windows Office, internet and email applications up to subject matter expert level Knowledge of the Data Protection Act and issues around data confidentiality Extensive knowledge of clinical and business functions across the local health community Detailed knowledge and awareness of uses of Health Informatics across the NHS Detailed understanding, interpretation and application of appropriate business system process redesign models along with project implementation and training experience.
Desirable
A clear understanding of the local and national IT strategic requirements and plans. Understanding of Change Management processes applied to project implementations across the NHS.
Qualifications Essential
A relevant degree or Level 4/5 training certificate or equivalent training experience In possession of the ECDL/MOST qualification Knowledge of and experience of working in a PRINCE2 project management environment Excellent IT skills with Advanced Keyboard skills Knowledge of project management and business change tools such as Microsoft Project & Microsoft Visio
Desirable
Level 3 Training and Education Award or equivalent In possession of or working towards the completion of the Advanced ECDL On-going personal and professional development Membership of a professional body (ie. UKCHIP, Institute of IT Training, BCS) PRINCE 2 project management qualification
Experience Essential
Experience in an implementation or training environment Prior experience of delivering and developing training including the development of appropriate training materials. Ability to present material accurately to a wide ranging audience Experience of working as part of a customer focussed team Experience of identifying training needs, designing training to meet these needs and carrying out evaluation of training delivered Excellent communication skills - written, verbal and interpersonal Excellent organisational skills Excellent time-management skills with a pro-active and flexible approach Experience and ability to develop and maintain effective working relationships with project managers, with project team members, and with staff in the NHS. Experience of service redesign and changing working practices
Desirable
Experience of using computer based systems in the NHS
Contractual Requirements Essential
Ability to work flexibly, outside normal office hours, in order to suit the needs of the users. Ability to travel in order to attend meetings/deliver training at the point of need.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust
Address Kings Mill Hospital
Mansfield Road
Sutton In Ashfield
NG17 4JL
United Kingdom
Employer's website https://www.sfh-tr.nhs.uk/ (Opens in a new tab)