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Senior Manager @ EXL

Gurugram, Haryana, INOnsiteFull-timeJob reference 20718
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About this role

Role Overview : Experienced Technical Project Manager to lead the end-to-end delivery of complex AI/ML programs. The role combines strong program governance with technical fluency across the AI/ML lifecycle, driving alignment from strategy through production adoption and value realization.

Key Responsibilities • Lead end-to-end delivery of multiple, complex AI/ML programs. • Drive alignment across Business, Data, Data Science, Technology, and leadership teams. • Define program roadmap, governance, success metrics, and delivery strategy. • Translate strategic priorities into executable AI initiatives. • Proactively manage cross-project dependencies, risks, and escalations. • Drive production implementation, adoption, and value realization. • Provide leadership visibility through structured reporting and governance forums. • Establish delivery standards and mentor junior program managers.

Required Skills & Qualifications • 5–7 years of experience delivering technical/AI/ML programs. • Strong understanding of the AI/ML lifecycle, data platforms, and responsible AI practices. • Proven ability to manage senior stakeholders and cross-functional teams. • PMP / Agile certification preferred; proficiency with tools such as Jira, MS Project, or Azure DevOps. • Excellent communication, leadership, and problem-solving skills.

Lead end-to-end delivery of multiple, complex AI/ML programs. • Drive alignment across Business, Data, Data Science, Technology, and leadership teams. • Define program roadmap, governance, success metrics, and delivery strategy. • Translate strategic priorities into executable AI initiatives. • Proactively manage cross-project dependencies, risks, and escalations. • Drive production implementation, adoption, and value realization. • Provide leadership visibility through structured reporting and governance forums. • Establish delivery standards and mentor junior program managers.

• 5–7 years of experience delivering technical/AI/ML programs.

• Strong understanding of the AI/ML lifecycle, data platforms, and responsible AI practices.

• Proven ability to manage senior stakeholders and cross-functional teams.

• PMP / Agile certification preferred; proficiency with tools such as Jira, MS Project, or Azure DevOps.

• Excellent communication, leadership, and problem-solving skills.

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