About this role
Title: PBDA Support & Credit Tracker FLSA Status: Exempt Classification: Administrative Support Immediate Supervisor: Building Administrator(s) Job Summary: This position is responsible for providing a personalized learning environment and a comprehensive system of support to remove barriers to learning and graduation, inside and outside of the classroom. Hiring Specifications: Education
• High School diploma or equivalent, required
Certification
• None required
Experience
• Experience working with at-risk youth in an urban setting, required
• Experience working with students with barriers to graduation; preferred
• Experience working effectively with underrepresented populations; preferred
• Experience with de-escalation methods; preferred
Skills, Knowledge & Abilities
• Exceptional verbal and written communication skills
• Knowledge of and experience working with a diverse group of people
• Ability to work a flexible work schedule as needed
• Ability to demonstrate patience, encouragement and support
• Ability to work effectively, cooperatively and respectfully with staff, parents, students and community members regardless of race, color, creed, gender, sexual orientation, gender identity, ethnic/national origin, religion, marital status, age, socio-economic status or disability
• Ability to exercise good judgment in recognizing scope of authority and protecting confidential information
• Solid record keeping and organizational skills; ability to prioritize
• Knowledge of and adhering to school district policies, rules, regulations and discipline practices
• Ability to develop rapport with families, students and staff
• Ability to be proactive with problem solving skills
• Dedicated solution-minded outlook
• Understanding of appropriate resources at school and in the community while following the correct protocol in accessing those resources
Technology Requirements
• Basic computer skills (computer navigation, email, web browser, Employee Portal)
• Intermediate computer skills (Google Suites, search function, student information systems, basis promethean)
• High computer skills (familiarity with Education Tech Tools, Informational systems specific to position
• Ability to reach all skill levels listed if not already acquired
Supervision of Others:
• N/A
Personal Contacts:
• All district staff
• Students and families
• Community members
Job Duties:
• Assists families with appropriate solutions to barriers presented (i.e., accessing and navigating childcare, transportation, housing, etc.).
• Proactively connects with families when students demonstrate signs of graduation risk factors.
• Travels to homes as needed.
• Documents conversations and attempts on Infinite Campus.
• Relays information from school to family & family to school (i.e., graduation requirements (Core vs. Standard), After Hours, Summer School, Success Street, etc.).
• Connects at least monthly with students to monitor progress.
• Tracks students' graduation requirements.
• Collects and analyzes data as needed.
• Celebrates students' success.
• Participate in team meetings to monitor student progress, discuss student concerns and collaborate on curriculum.
• Emphasizes goal setting/decision making and self-improvement skills.
• Provides guidance in students' selection of careers, academic progress and employability skills.
• Assists with coordinating with outside agencies that can assist students with a variety of needs.
• Performs other duties as assigned.
Physical Requirements:
NEVER 0% OCCASIONAL 1-32% FREQUENT 33-66% CONSTANT 67%+
A. Standing X
B. Walking X
C. Sitting X
D. Bending/Stooping X
E. Pushing/Pulling X
F. Reaching X
G. Climbing/Stairs X
H. Driving X
I. Lifting Up to 25 lbs.
J. Carrying Up to 25 lbs.
K. Manual Dexterity Tasks
Telephone X
Computer X
Other X
L. Working Conditions
Inside X
Outside X
Extremes in temp/humidity X
Terms of Employment: 183-day contract per Board policy and administrative guidelines. Date Last Revised: 9/21/2026