About this role
Key Responsibilities 1. Casework and Support • Provide one-to-one, trauma-informed casework support to victims of crime, including risk assessment, safety planning, and practical assistance. • Offer information and advocacy on entitlements, reporting options, and referral pathways (e.g., Gardaí, legal aid, social protection, housing, healthcare, counselling). • Support clients to engage with the criminal justice system, accompanying them to appointments and liaising with service providers as required. • Maintain up-to-date case records in line with Doras’ data protection and confidentiality policies. 2. Outreach and Engagement • Conduct targeted outreach within migrant communities and local organisations to raise awareness of victims’ rights and available supports. • Facilitate workshops and information sessions on crime reporting, hate crime, domestic violence, and trafficking awareness. • Build relationships with migrant-led groups and community networks to strengthen trust and referrals. 3. Interagency Collaboration • Liaise with Garda Victim Services, INAR, the Department of Justice, HSE Safeguarding Teams, and other stakeholders to coordinate support. • Participate in local and national networks addressing victim support, gender-based violence, and anti-racism initiatives. • Contribute to joint responses and policy submissions based on casework trends. 4. Monitoring, Reporting, and Learning • Collect and analyse anonymised case data to identify emerging issues and inform advocacy priorities. • Prepare monthly activity reports and contribute to project evaluations. • Participate in supervision, debriefing, and reflective practice to ensure wellbeing and quality service delivery. Essential Criteria • A third-level qualification in law or a related field • At least two years’ experience providing direct support to vulnerable individuals within a refugee/migrant, gender-based violence, or victims’ rights context. • Strong understanding of trauma-informed and culturally sensitive practice. • Knowledge of relevant Irish and EU legislation relating to victims’ rights, domestic violence, hate crime, and trafficking. • Knowledge of immigration processes and entitlements. • Fluent in Portuguese and/or Spanish. • Excellent communication, advocacy, and organisational skills. • Experience working with interpreters and cross-cultural communication. • Ability to work independently and collaboratively within a multidisciplinary team. • Proficiency in Microsoft Office and case management tools. Desirable Criteria • Full clean driving licence and access to transport. How to Apply Please submit your CV and a cover letter outlining your suitability for the role to [email protected] with the subject line MVS Case Worker Application. Closing Date: October 25th 2026