About this role
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. Key Responsibilities 1. Casework and Support • Provide one-to-one, trauma-informed casework support to victims of crime, including risk assessment, safety planning, and practical assistance. • Offer information and advocacy on entitlements, reporting options, and referral pathways (e.g., Gardaí, legal aid, social protection, housing, healthcare, counselling). • Support clients to engage with the criminal justice system, accompanying them to appointments and liaising with service providers as required. • Maintain up-to-date case records in line with Doras’ data protection and confidentiality policies. 2. Outreach and Engagement • Conduct targeted outreach within migrant communities and local organisations to raise awareness of victims’ rights and available supports. • Facilitate workshops and information sessions on crime reporting, hate crime, domestic violence, and trafficking awareness. • Build relationships with migrant-led groups and community networks to strengthen trust and referrals. 3. Interagency Collaboration • Liaise with Garda Victim Services, INAR, the Department of Justice, HSE Safeguarding Teams, and other stakeholders to coordinate support. • Participate in local and national networks addressing victim support, gender-based violence, and anti-racism initiatives. • Contribute to joint responses and policy submissions based on casework trends. 4. Monitoring, Reporting, and Learning • Collect and analyse anonymised case data to identify emerging issues and inform advocacy priorities. • Prepare monthly activity reports and contribute to project evaluations. • Participate in supervision, debriefing, and reflective practice to ensure wellbeing and quality service delivery. Essential Criteria • A third-level qualification in law or a related field • At least two years’ experience providing direct support to vulnerable individuals within a refugee/migrant, gender-based violence, or victims’ rights context. • Strong understanding of trauma-informed and culturally sensitive practice. • Knowledge of relevant Irish and EU legislation relating to victims’ rights, domestic violence, hate crime, and trafficking. • Knowledge of immigration processes and entitlements. • Fluent in Portuguese and/or Spanish. • Excellent communication, advocacy, and organisational skills. • Experience working with interpreters and cross-cultural communication. • Ability to work independently and collaboratively within a multidisciplinary team. • Proficiency in Microsoft Office and case management tools. Desirable Criteria • Full clean driving licence and access to transport. How to Apply Please submit your CV and a cover letter outlining your suitability for the role to [email protected] with the subject line MVS Case Worker Application. Closing Date: October 25th 2026