About this role
The role will involve assisting customers with completing forms, responding to customer queries, providing relevant information leaflets, typing and carrying out general administrative duties. The successful applicant will also provide a friendly and welcoming service to customers while ensuring that confidentiality is maintained at all times. As part of the position, the participant will undertake QQI Level 6 courses in Information, Advice and Advocacy and QQI Level 6 Welfare Rights.. CE Scheme Skills