About this role
We’re seeking for an experienced Process Assistant to join the team at our Fulfillment Center in Dandenong working on day shift (7am - 5pm). The Process Assistant will support the Area Manager, and will hold responsibilities specific to your process path. You'll be the go-to person for team members during your shift, guiding them to follow established processes and ensuring smooth day-to-day operations. This is a hands-on role that will give you practical experience with the tools and systems. Key job responsibilities - Support and work in Inbound and other departments as required - Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties - Providing coverage for Area Managers - Providing policy follow-up, attendance tracking (duties do not extend to discipline) - Tracking and reporting of abor hours - Assisting the floor as an associate resource, training associates and verifying SOP compliance - Ensuring successful area performance, through tracking, reporting and feedback of associate performance - Participating in Operational Excellence initiatives in some capacity - Fully understanding workflow and daily production goals - Assisting in keeping work area clean and organised, - Identifying and addressing safety hazards within the work area - Coaching associates to work safely at all times - Referring all job injuries immediately to area manager