About this role
ESSENTIAL DUTIES AND RESPONSIBILITIES • Accurately stock product for multiple customer programs by filling or swapping product bins in customer locations, ensuring optimal inventory levels. • Transport product to customers as necessary. • Drive program growth through setup of new customer programs, expansion of existing customer programs, and forwarding expansion opportunities to appropriate organizational departments. • Monitor and maintain optimal inventory levels by using VMI platforms and appropriate equipment to place orders when necessary. Review open orders. • Maintain expert knowledge of program systems and operations • Maintain equipment, a clean and organized workspace, and professional customer relationship interaction standards, including appearance. • Actively communicate with internal and external stakeholders. Resolve any issues that may impact customer programs or service levels. Identify opportunities to improve productivity, customer programs, and communication. • Comply with all organizational policies and procedures, including internal and customer safety standards. • All other duties as assigned.
EDUCATION, QUALIFICATIONS, SKILLS & ABILITIES • High school diploma/GED and 1-2 years of material handling or warehouse experience. • Minimum of 2 years experience in driving or customer management. • Must have a valid driver's license, current DOT Medical Certificate (or ability to obtain one) and meet the requirements for driver selection as outlined in the Fleet Policy. Must maintain a clean driving record and be at least 21 years of age to drive a company vehicle. • The employee is regularly required to lift 30 to 50 pounds. This position requires a person to be on their feet for up to 8 hours a day to perform duties. • 100% nearby daily travel. • Work is performed in customer's facilities and will have a wide range of work conditions, including summer and winter driving conditions. • Basic computer knowledge including Microsoft Office. • Ability to communicate effectively with both verbal and written communications with all departments within an organization. • Ability to solve practical problems. • Ability to establish, build and maintain positive relationships with customers, respond promptly to customer needs, solicit customer feedback, and manage difficult customer situations.