About this role
Description – How do you help make a difference? As a Portfolio/Project Management Officer (PMO), you are part of the Portfolio Management Support Office by enabling efficient and high-quality project delivery through project process support, tooling, governance, and financial follow-up. You act as the key SPOC for ServiceNow Strategic Portfolio Management (SPM) towards Business NMBS while contributing to the digital transformation initiatives of Ypto/SNCB and supporting project governance, reporting, and financial management activities. What is your role at Ypto/SNCB? · You act as the Business Owner for Non-Digital & Business Initiatives within ServiceNow SPM. · You collect, analyse, coordinate and follow up questions, changes, enhancements and user requirements related to ServiceNow SPM. · You execute and/or coordinate UAT testing activities, participate in sprint planning, and monitor testing progress. · You organize bi-weekly requirements meetings with Business SNCB, provide one-to-one training sessions, and manage user access requests. · You support project delivery processes, governance meetings, committees, documentation, stakeholder advice, progress monitoring and reporting. · You support financial governance activities, including SAP financial structure creation, budget follow-up and reporting on progress, budget and quality, including reporting to FPS Mobility.