About this role
What is your role at SNCB/NMBS? Our Operations department is a unique combination of teams that provide end-user services and support. As Project Manager Building IT Systems you are part of the Building IT Systems project team and you are responsible for setting up and delivering one or more projects within your field of expertise. Your tasks are as follows: Project management from a to z: Project initiation and planning the high level scope of a project, the schedule & the budget Estimate the effort and cost of the implementation by experts, team members and an external contractor Determine the detailed scope, planning & budget and communicate this information to the project team (kick-off) Manage and follow up the risks and problems with the project team and if necessary escalate to management and customer in time and find solutions together Represent the customer at the delivery of the project and capture the “lessons learned” Ensure the necessary transfer, documentation and training to the other teams involved (including the support teams) Maintain a helicopter view of current projects Project follow-up of internal and external stakeholders Reporting to the organisation Coordination: Coordination of multiple project at the same time, depending on size Coordination of multiple different supplier per project Coordination of project team members Conduct studies: Design a detailed study in accordance with applicable standards in consultation with the contractor Determine the functional specifications for existing and new solutions or to replace existing technology solutions Validate the offers submitted by the suppliers Draw up specification texts, measurement statements and study plans for the customer's tender Reporting and follow-up: Regularly inform the Business Project Manager about the progress of the project Provide a monthly update through a Project Status Report to various stakeholders Ensure a monthly follow-up of the actual cost, effort, progress Third line support Intervene in case of problems and escalations of incidents (eg serious cable breaks, ...) Analyse the situation Contact the parties involved Initiate the necessary actions and ensure that the problem is resolved