About this role
Role Purpose • Supports the customer facing organization by: • Prepares quotations and contracts • Supports the customer contact by preparing customer documents • Provides customer information Key activities Supports the customer facing organization (Business Development (BD)/Business Customer (BC)/ Operations/CS/OCS Teams) by: • Preparing quotations and bids • Coordinating and negotiating with ACC/OCC on Product rates and VAS on service tariffs • Providing customer information, supporting the identification and qualification of sales leads • Supporting the customer contact by preparing documents as requested by customers within the prescribed timeline. • Providing customers with other information within the prescribed timeline. Skills / Qualifications Qualifications • Broad understanding of the global forwarding industry and the DGF business models • Good working knowledge in the quotation activity (freight rates & charges, incoterms and shipment special requirements) • Ability to handle multiple and hanging priorities • Ability to work effectively, independently and in a team environment. • Excellent verbal and written communication skills • Excellent basic business & problem solving skills • Experience with MS Office e.g. Word, Excel, Outlook; experience with quotation tools preferred