About this role
Job summary
As a communications officer, you will play an important role in helping us connect, engage and inspire more than 18,000 colleagues across the Royal Free London.
Working closely with the senior internal communications manager and internal communications manager, you will help deliver a responsive, inclusive and effective internal communications and engagement service. You will support colleagues to stay informed, involved and connected to the organisation's priorities, principles and achievements.
You will help ensure colleagues across our health units, hospitals and satellite sites can access clear, timely and relevant information. You will consider the different needs, working environments and levels of digital access among our diverse internal audiences.
You will coordinate and deliver internal communications campaigns, projects, publications and day-to-day content. This will involve managing competing priorities, responding to changing requirements and producing accurate, high-quality work, often to tight deadlines. You will receive guidance and support from experienced communications colleagues while being trusted to manage agreed pieces of work.
Main duties of the job
You will build positive relationships with colleagues and stakeholders across the organisation.
You will help them clarify what they want to achieve, understand their audiences and choose suitable messages, channels, formats and timings. You will handle sensitive or complex information with care and seek advice or escalate issues when appropriate.
You will apply communications best practice and develop your knowledge of internal communications and engagement. Using audience insight, channel analytics, colleague feedback and other available information, you will help plan activity, assess its effectiveness and identify opportunities for improvement.
You will contribute ideas, identify potential stories and create content that celebrates colleagues' achievements, supports organisational priorities and strengthens connections across the Royal Free London. You will bring creativity, curiosity and attention to detail, as well as a willingness to learn and develop.
You will also support the external media team when required. This may include gathering information, identifying potential stories, supporting filming, coordinating responses and liaising with colleagues. You will help ensure information is accurate, timely and appropriately approved, promptly escalating sensitive, complex or potentially reputational issues to senior communications colleagues.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Job description Job responsibilities
Please see the attached Job Description document which will provide a more detailed description of role and main responsibilities.
Person Specification
Qualifications Essential
Relevant degree or equivalent experience
Desirable
Evidence of continuous professional development in communications/PR
Experience Essential
Experience creating, editing and publishing clear, engaging content for a range of audiences and communication channels. Experience supporting the delivery of communications projects, campaigns, events or other coordinated activities within agreed timescales. Experience building effective working relationships with stakeholders and adapting communications approaches to meet their needs.
Desirable
Experience working in a communications, public relations, marketing, journalism or stakeholder engagement environment. Experience working within the NHS, wider public sector, or another large and complex organisation. Experience supporting media activity such as filming or interview requests.
Skills Essential
Excellent written and verbal communication skills, with the ability to translate complex information into clear, accessible content. Strong organisational and workload management skills, with the ability to prioritise competing demands and meet deadlines. Ability to build positive stakeholder relationships and work collaboratively with colleagues at all levels.
Desirable
Ability to use digital communications tools such as content management systems, email marketing platforms and social media management software. Skills in multimedia content creation, including photography, video editing, graphic design or basic design software.
Knowledge Essential
Knowledge of communications principles and best practice, including audience-focused content creation and channel selection. Knowledge of accessibility, inclusion and equality considerations in communications. Knowledge of how audience insight, feedback and performance information can be used to improve communications activity.
Desirable
Knowledge of digital communications, content design principles and communications evaluation methods.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Free London NHS Foundation Trust
Address Royal Free London NHS Foundation Trust
Pond Street
Hampstead,
NW3 2QG
United Kingdom
Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)