About this role
Job summary Warm, friendly, and professional approach Strong customer service experience (contact centre experience a plus) Excellent communication and IT skills Flexible, positive, and empathetic attitude
Main duties of the job Are you caring, committed, and driven to provide a first-class service? Then we would love to hear from you. This role is based in our Hull RMC.
The great news is to start a brilliant career at Cora Health as a Patient Care Advisor, no healthcare experience is required. We are looking for individuals who have a background in customer service and some contact centre and call handling experience too.
We call our Customer Service colleagues Patient Care Advisors or PCAs for short.
About us We're a leading provider of community healthcare services in the UK, delivering MSK care, diagnostics, physiotherapy, pain management, mental health support, and more. Our mission: make healthcare accessible and straightforward for everyone.
Ready to make a real impact? Apply now and start your career with Cora Health!
Job description Job responsibilities Can-do attitude - We embrace challenges and seek better ways of working Empathy - We listen and act with respect and care Commitment to better - We work hard because we care deeply about what we do
Person Specification
Qualifications Desirable
Good standard for GCSE
Experience Desirable
Previous call centre experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Cora Health Group Limited
Address Unit 30, K3 Business park, Clough R
Hull
E Riding of Yorkshire
HU5 1SW
United Kingdom
Employer's website http://www.corahealth.co.uk/ (Opens in a new tab)