About this role
Job summary
This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.
At Royal Cornwall Hospitals NHS Trust, we know that outstanding patient care starts with an outstanding workplace culture. As part of our ambitious Culture Transformation Programme, we are seeking two enthusiastic, innovative and motivated Culture Improvement Practitioners to join our Strategy Directorate.
This is a rare opportunity to help shape the culture of one of the South West's largest NHS organisations. Working closely with the Head of Transformation, Deputy Chief Strategy Officer, divisional leaders and colleagues across the Trust, you will play a key role in delivering our Culture Transformation Programme and embedding a culture where everyone feels cared for, listened to, valued and empowered to improve.
You will design and deliver organisational development interventions, culture improvement initiatives, coaching programmes and engaging training that support colleagues at every level of the organisation. You will also help develop and support our growing network of Culture Improvement Ambassadors, enabling sustainable cultural change across clinical, operational and corporate teams.
Main duties of the job
Supporting the delivery of RCHT's Culture Transformation Programme.
Designing and delivering culture improvement and organisational development interventions.
Coaching leaders, teams and individuals to build inclusive, compassionate and improvement-focused cultures.
Developing and facilitating engaging training sessions, workshops and large-scale culture events.
Supporting and mentoring our Culture Improvement Ambassador network.
Working alongside colleagues in Freedom to Speak Up, Patient Safety and Quality Improvement to drive sustainable cultural change.
Developing impactful communications, engagement campaigns and promotional materials.
Measuring and evaluating the impact of culture improvement activities and reporting progress to senior stakeholders.
Supporting Divisional Leadership Teams to identify cultural challenges and co-design interventions that improve colleague experience and team effectiveness.
Delivering coaching and development support to leaders and teams to embed compassionate, inclusive and improvement-focused ways of working.
Supporting the development of meaningful measures and evaluation frameworks to understand the impact of culture improvement initiatives.
Acting as a culture improvement expert and advocate across the organisation, promoting best practice and shared learning.
Building partnerships both within and beyond RCHT to share learning and best practice.
About us
Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:
Royal Cornwall Hospital in Truro St Michael's Hospital in Hayle West Cornwall Hospital in Penzance As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.
We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.
Job description Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Qualifications Essential
Educated to Degree level or equivalent relevant experience within an Organisational development / culture improvement environment o Masters level or equivalent Project/change management training/experience to Post Graduate degree level or equivalent experience Evidence or continuous professional development and up to date knowledge of best practice culture improvement science & methodologies
Desirable
Project Management Qualification - i.e. PRINCE2 or Quality Improvement Qualification
Experience Essential
Experience of using and applying Organisational Development methodology and approaches Experience of delivering training and education + Experience of coaching Ability to support and facilitate large groups via workshops and multidisciplinary meetings + Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences + Highly experienced in stakeholder analysis & management across multiple sectors, at times in complex and contentious environments Experience in communications and stakeholder management, including assisting in producing communications plans, key messaging, and narratives + Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences Problem solving: having the capacity to analyse complex problems in a logical and structured way using qualitative and quantitative information, supporting the generation of innovative solutions and adapting approaches to problem-solving to achieve sustainable outcomes cost effectively + Experience of working independently, making informed decisions, and achieving objectives whilst working with continually changing demands and priorities Ability to interpret national guidance to develop change programs to deliver national best practice across the organisation
Desirable
Experience of supporting projects in complex and challenging environments + Experience of using quality improvement methodology and tools
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Cornwall Hospitals Trust
Address Royal Cornwall Hospital
Truro
TR1 3LJ
United Kingdom
Employer's website https://www.royalcornwall.nhs.uk/ (Opens in a new tab)