About this role
Responsible for renewing and extending memberships for existing members, promoting membership upgrades (Gold/Platinum), reactivating expired memberships, and selling additional Interval International programs while delivering exceptional customer service. This role requires Portuguese language proficiency to effectively support Portuguese-speaking members.
Key Responsibilities:
• Contact members to renew memberships. • Promote membership upgrades and premium programs. • Reactivate expired memberships. • Achieve monthly sales and renewal targets. • Respond to member inquiries regarding products and services. • Provide daily sales reports and maintain accurate records.
Minimum Qualifications:
• High school diploma. • Portuguese proficiency (written and verbal). • Experience in sales, telemarketing, call center, or customer service preferred. • Strong communication, persuasion, negotiation, and customer service skills. • Basic computer skills (Microsoft Office, email, CRM/customer service systems).
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.