About this role
Hourly Rate: $22.97
Hourly Wage: $22.97 Shift: 1st/2nd; must be available to work weekends and holidays Position type: Full Time
CORE WORK ACTIVITIES · Respond promptly to requests from guests and other departments. · Fill cart with supplies and transport cart to assigned area. · Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. · Replace guest amenities and supplies in rooms. · Replace dirty linens and terry with clean items. · Make beds and fold terry. · Clean bathrooms. · Remove trash, dirty linen, and room service items. · Check that all appliances are present in the room and in working order. · Straighten desk items, furniture, and appliances. · Dust, polish, and remove marks from walls and furnishings. · Vacuum carpets in guest rooms and hallway. · Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. · Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. · Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. · Speak with others using clear and professional language. · Support team to reach common goals. · Ensure adherence to quality expectations and standards. · Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. · Reach overhead and below the knees, including bending, twisting, pulling, and stooping. · Stand, sit, or walk for an extended period of time. · Attention to customer service with a professional and pleasant personality. · Available to work a flexible schedule including evenings, weekends, and holidays. · Perform other reasonable job duties as requested by Supervisors.
Site Specific Perk:
• Free On-Site Parking
• Uniform laundering, stipend for work shoes
• Complimentary meal and soft drink per shift
• Department celebrations
• Associate Appreciation Week
• Monthly associate recognition and reward programs
• Monthly cell phone stipend
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.