About this role
Salary: R29 000 – R32 000 per month
Remote Recruitment is hiring a Dispatch Coordinator for a UK-based employer, fully remote from South Africa.
Role overview
You'll own the daily dispatch schedule for a UK business — booking carriers, tracking shipments, and getting ahead of delays before the customer notices them.
Most days run to plan. The value you add is on the days they do not, when a carrier misses a collection and someone needs to fix it before the customer calls.
You will work UK business hours from home, as part of a South African team placed directly with established UK employers.
Key responsibilities
Plan and book daily collections and deliveries with carriersProduce shipping labels, manifests and export paperworkTrack shipments in transit and resolve exceptions with carriersKeep customers and internal teams updated on delivery statusInvestigate late, damaged or missing deliveries and log claimsReport on carrier performance and dispatch volumesWhat you'll need
Experience coordinating dispatch, courier or delivery operationsFamiliarity with carrier portals such as DPD, DHL, UPS or Royal MailConfident handling exceptions and chasing resolutionStrong Excel or Google Sheets skills for scheduling and reportingClear communication under time pressureNice to have
Exposure to international shipping and customs paperworkExperience with a WMS or TMS platformUnderstanding of SLA and delivery performance reportingWhat's on offer
100% remote, working from anywhere in South AfricaUK business hours, 09:00–17:00 UK time (11:00–19:00 SAST)Direct exposure to an established UK businessLong-term, stable placement with room to growRemote Recruitment places South African professionals with UK businesses for long-term, fully remote roles.