About this role
Position: Parking Cashier Location: Denver International Airport Shift: Shifts will vary Pay rate: $20.60/hr At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. The Airport Cashier is responsible for operating a designated parking location by accurately processing cash and electronic transactions while delivering exceptional customer service. In addition to traditional cashier duties, this position provides roaming customer assistance throughout the parking facility by operating a golf cart and responding to customer needs as directed by Airport Administration or management. This role ensures proper ticket handling, secure cash management, and a clean, safe, and welcoming environment for all guests. The Airport Cashier serves as an ambassador for the parking operation by proactively assisting customers, providing directions, supporting airport travelers, and promoting a positive parking experience. This is a cash-handling position; the ideal candidate must be organized, detail-oriented, customer-focused, and comfortable working outdoors in various weather conditions. Accurately process cash, credit card, and other payment transactions Always maintain organized cash drawers and tickets Prepare cash control and summary sheets neatly and accurately Report all cash overages and shortages promptly Ensure adequate change is available throughout the shift Complete shift and daily reconciliations of receipts, cash, and charges Perform revenue drops following location-specific procedures Secure all funds and control documents in deposit bags prior to deposit Greet and depart guests in a friendly, courteous, and professional manner Provide exceptional customer service by being pleasant, helpful, and solution-oriented Resolve customer complaints quickly and efficiently, escalating when necessary Answer guest questions and provide clear information regarding parking procedures Communicate respectfully and professionally with guests, clients, and teammates Issue and/or collect visitor parking tickets Match visitor ticket forms when original tickets cannot be located Assist guests entering or exiting the property Answer telephone calls promptly and courteously, when required Maintain a clean, orderly, and safe cashier booth and surrounding work area Clean and organize the interior of the booth and booth windows Ensure signage and equipment are clean and free of vandalism or graffiti Ensure supplies are stocked, properly stacked, and organized Maintain a safe and secure work environment at all times Lock windows and doors and secure cash if leaving the booth for any reason Report all accidents, incidents, suspicious activity, or safety concerns immediately Respond to customer service requests as directed by Airport Administration or management. Operate a golf cart throughout the parking facility to provide customer assistance and support. Proactively patrol parking areas to identify and assist guests who may require assistance. Adhere to all company policies, procedures, and safety standards Follow Reimagined Parking dress code and grooming standards Ensure punctuality and accurate timecard punches at the start and end of each shift