About this role
Position: Shuttle Services Assistant Manager Location: UK Healthcare - 110 Transcript Ave. Schedule: Shifts will vary and may include weekends Pay: $18.50/hour **Must be able to work weekends** The Assistant Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. The Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations. Please note: Applicant must have experience operating shuttles. Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards. Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees. This may include but is not limited to operating CDL and Non CDL shuttles. Assist Operations Manager in preparing daily, weekly, and monthly operating reports and schedules as required. Fill in to provide coverage for front line positions, as needed. Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests. Immediately respond to reports of accidents, incidents or safety concerns. Communicate professionally at all times with guests, client, and teammates. OTHER DUTIES: Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.