About this role
Funciones Responsibilities: Responsible for client profitability, day-to-day service and client satisfaction Perform regular client reviews to gauge overall client satisfaction and coordinate responses to client concerns Drive continuous enhancement of Citi products and services and partner with support groups and client to ensure Citi is a top 3 provider Drive organic growth through identification and execution of cross-selling opportunities Lead strong governance and controls Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure Build a culture of responsible finance, good governance and supervision, expense discipline and ethics Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision