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Manager @ EXL

Pune, Maharashtra, INOnsiteFull-timeJob reference 20263
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About this role

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

End‑to‑End claims operations for London Market specialty lines, ensuring technical accuracy, regulatory compliance, operational efficiency, and delivery of high‑quality outcomes

• Drive technical excellence, governance, and accuracy across complex specialty claims while ensuring compliance with Lloyd’s and regulatory standards • Ability to interpret claims trends and provide actionable insights to underwriting teams • Ensure accuracy in Lloyd’s reporting, bordereaux review and claim data validation

Develop strategies on the floor for reducing attrition and improving employee satisfaction. Stay in touch with people and have the pulse of how they think and what needs to be done to influence them. interact with clients and process owner on a regular basis to review progress, recommend action plan and suggest improvement

• Creating account strategies to maximize revenue, profitability, client satisfaction, business impact, employee engagement and human capital development • Risk Identification and mitigation skills • Implement process improvements, automation opportunities, and best practices across teams.

Graduation 5+Year

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