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Executive @ EXL

Gurugram, Haryana, INOnsiteFull-timeJob reference 19982
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About this role

Required Skills/Qualification:

• Graduate • Travel certification/ Diploma is required • Basic understanding of Travel domain is mandatory • Knowledge of GDS is important • Good communication skills • Result oriented and self-driven • Flexible to work in shifts as per client requirements • Good on Multitasking and Time management. • IATA/UFTAA/ will be an advantage

Role: -

• Responsible for booking/cancelling and amending air and hotel bookings made using Online portal/Offline bookings. • The incumbent shall ensure compliance with SLA and other internal guidelines or policies relating to the business area he/she is going to handle and must be quality conscious. • The incumbent would be required to consistently understand and exceed customer’s requirements whilst ensuring effective team- work at all times. • The incumbent should be able to maintain high accuracy, productivity standards and should have high willingness to learn. • The incumbent should have an eye for detail with high focus on quality and controls

Higher Education Diploma with 0 - 3 years of relevant experience

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