About this role
We’re looking for a creative, highly organized E-Commerce & Creative Operations Assistant to help operate and grow a developing online consumer brand. This is a true jack-of-all-trades role for someone who enjoys eCommerce, design, social media, internet culture, merchandising, and figuring things out. You’ll report directly to the founder, but we’re looking for someone who can take significant ownership of the day-to-day operations of the brand. The ideal person doesn’t need to be given a detailed checklist every morning — they can identify what needs to get done, prioritize it, and make it happen. This is a part-time position with the opportunity to take on additional responsibility as the business grows. What You’ll Do You’ll help manage nearly every part of the day-to-day eCommerce operation, including: ● Managing and updating our Shopify store ● Creating, editing, uploading, and organizing products ● Working with Printify and other print-on-demand / fulfillment platforms ● Building product collections and improving product pages ● Creating graphics, product mockups, website assets, advertisements, and social content ● Using Photoshop regularly for design and image editing ● Helping develop new merchandise and product ideas ● Managing Instagram and other social media channels ● Creating and scheduling social content ● Writing captions and assisting with short-form marketing copy ● Managing our email newsletter and email marketing calendar ● Creating newsletter graphics and layouts ● Helping plan promotions, launches, seasonal campaigns, and product drops ● Monitoring orders, products, inventory, fulfillment, and basic customer issues ● Keeping the website organized, current, and visually strong ● Reviewing basic store, social, and email analytics to understand what is working ● Researching trends, products, competitors, and new opportunities ● Handling miscellaneous administrative and operational projects as they arise Because we’re a small operation, the responsibilities will evolve. You should be excited by that rather than intimidated by it.