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Program Manager - Advising and Retention @ Texas Tech University System

LubbockOnsiteFull-time
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About this role

Program Manager - Advising and Retention

Position Description: Designs, implements and manages an assigned program. Typical duties can include but are not limited to: Identify funding opportunities, conduct program assessments, prepare program reports, oversee and manage program marketing and communications, manage program databases, supervise program staff, plan research activities, coordinate program events, participate in strategic planning, manage program files, establish program standards and objectives, direct logistical activities to promote the success of programs, develop and implement project timelines and ensures deadlines are met, oversee program budget, ensure goals and objectives of grants are met, assists in proposal writing, comply and analyze program statistics.

About the University: Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

About the Department and/or College: The Whitacre College of Engineering (WCOE) was one of the university’s original four colleges founded in 1925 and later renamed in honor of Edward E. Whitacre, Jr. The WCOE has seven departments and approximately 4800 undergraduate and 1300 graduate students. There are approximately 230 faculty/instructors and 115 staff in the college. “We are a regionally rooted first class engineering college with national and worldwide impact.”

The Dean's Office in the Whitacre College of Engineering (WCOE) is dedicated to the success of our faculty, students and staff. This team serves as the leadership and operational hub of the college, guiding academic programming, faculty affairs, research initiatives, and student support, while balancing essential administrative functions. We value dedication, integrity, and hard work, fostering a supportive community that encourages collaboration, creativity and effectiveness. We believe our roles are crucial to the functioning of the entire college. Its leadership shapes the educational experience for students, drives impactful research, manages resources effectively, and ensures that the college maintains strong ties to industry, the community, and our alumni.

Major/Essential Functions: In this position, you will be part of a collaborative team supporting the College’s recruitment and retention efforts. Responsibilities include coordinating and participating in recruitment events on and off campus, traveling to engage with prospective students and their families. This position will coordinate summer orientation efforts. Other responsibilities include advising and coordinating transfer partnership agreements with other community colleges.

Essential Functions: • Assist in the planning, coordination, execution, and evaluation of Red Raider Orientation programming for incoming engineering students. Collaborate with campus and college partners to ensure accurate and student centered messaging during orientation sessions. • Develop and present workshops focused on success in engineering, including academic strategies, resource utilization, time management, and transition support • Partner with academic and student support areas to deliver targeted programming for foundational and at-risk student populations • Advise foundational engineering students on academic planning, course progression, and university resources. Advise students exploring transfer pathways out of the college, ensuring informed and student-centered transition planning. • Provide proactive advising support for students on academic probation, including academic recovery planning and resource referrals • Assist in advising prospective students participating in community college partnerships and transfer agreements • Support recruitment initiatives through presentations, resource fairs, campus visits, and off-site recruiting events. Represent the college at recruiting events and engage with prospective students and families. • Partner with advising, recruitment, student success, and academic departments to support holistic student success. • Other duties as assigned by the Associate Director of Advising and Retention and the Sr. Director of Academics, Recruitment, and Retention.

Knowledge, Skills, and Abilities: Ability to listen and ask questions, analyze situations and problem solve. Understand people and their reactions, stay organized, able to multi-task. Working knowledge of all policies and procedures. Ability to listen and ask questions, analyze situations and problem solve. Understand people and their reactions, stay organized, able to multi-task. Working knowledge of all policies and procedures.

Required Qualifications: Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related experience may be substituted for the required education on a year-for-year basis.

Preferred Qualifications: Concern for others, integrity, cooperation, adaptability/flexibility, and dependability. Ability to give presentations to large groups.

Safety Information: Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Pay Statement: Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

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