About this role
Job summary
We are looking to recruit a Full time Administrator to fill vacancy within Camden CICH. As part of your role you will be supporting both Therapies and Community Nursing Services to deliver high standards of care.
We are looking for a dynamic, enthusiastic and experienced administrator. The main duties of the role is to upload referrals, check and order stock, take telephone calls and forward messages and minute taking. You will also be responsible for ensuring clinical equipment is serviced, registered with our central register, along with liaising with NHS Estates regarding office concerns.
Strong organisational skills are required for the role.
Experience working within community settings desirable.
Experience working with System One and Outlook desirable.
Main duties of the job
The post holder will provide high quality, comprehensive, confidential, administrative support to the community Nursing and Therapy Teams.
The post holder will be required to demonstrate excellent organizational and IT skills and have the ability to work independently, using discretion, judgement and critical analysis where appropriate.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
About us
We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee were hoping to find our future leaders and well support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across the trust and more whatever stage of your career you're at, there's always a place for you at CNWL.
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. "Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit: Skilled Worker visa: Overview - GOV.UK
Job description Job responsibilities
To answer incoming telephone calls in a professional manner providing reassurance and empathy to service users and their carers or relatives, taking and passing on accurate messages for the team, using knowledge and initiative to identify when messages are of a more urgent nature and ensuring these are forwarded to the appropriate team member. To offer administrative support to the team at base. To undertake word processing duties such as typing letters, minute taking and general correspondence as required.
For detailed information about this post please see attached job description.
Person Specification
Qualifications Essential
GCSE or other qualification A level or equivalent
Experience Essential
Relevant experience or secretarial experience. Experience of supervising staff in their daily work Experience of data entry using various databases
Desirable
Experience of working in an NHS setting
Skills & Knowledge Essential
Demonstrable knowledge of MS Word, Outlook and Excel Accurate data entry and typing skills - 45 wpm+
Desirable
Accurate minute taking Ability to equably create rotas
Attitudes, aptitudes, personal characteristics Essential
Understanding of Equal Opportunities and Diversity Understanding of Data Protection / Confidentiality Excellent written and verbal communication skills Ability to work unsupervised Ability to prioritise own workload Ability to work within a team Able to deal with difficult/emotional callers
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Central and North West London NHS Foundation Trust
Address Belsize Priory Health Centre
172A Belsize Road
London
NW6 4BJ
United Kingdom
Employer's website https://www.cnwl.nhs.uk/work (Opens in a new tab)