About this role
Office \& Customer Service Specialist Office \& Customer Service Specialist 80–100% \| Pfäffikon SZ \| Hybrid (office \& remote) Start date: 1 March 2027 About Climaexpert \- Clima2rent AG Climaexpert \- Clima2rent AG is a growing Swiss company specializing in air\-conditioning, cooling and climate\-control solutions for private customers, businesses and industry. We are a small, agile team with a strong focus on practical solutions, fast service and personal customer support. We are looking for a reliable and proactive Office \& Customer Service Specialist who enjoys working in a dynamic environment and taking responsibility for a broad range of day\-to\-day activities. Your Responsibilities Answer incoming calls and customer enquiries Provide first\-level information on products and services Identify customer needs and forward enquiries to the right person when required Manage incoming emails and prioritize urgent requests Prepare quotations and invoices Support order processing and coordinate deliveries with suppliers Keep customers informed about order status, availability and delivery Maintain and update product and order information in Shopify Support the day\-to\-day administration of the office and online shop Your Profile \& Skills Set You are: Customer\-oriented and service\-minded Well organized and able to manage different priorities Proactive and solution\-oriented Comfortable working independently Curious and willing to learn about technical products Flexible and comfortable in a small, entrepreneurial company Able to stay focused, positive and effective during very busy periods and thrive in a fast\-paced high season Positive, reliable and collaborative Drivers Licence B Ability to Navigate a new CRM / ERP / Book Keeping System Climate \& Refrigeration \& Heating and or Online Shop experience would be off great value Languages German: fluent English: good working knowledge French: an advantage Working Model Our business is seasonal. April to September Higher workload, up to 100% At least 3 days per week in the office in Pfäffikon SZ October to March Reduced workload More flexibility for remote work What We Offer A varied role in a small and growing company where you can take responsibility, contribute ideas and have a direct impact on the daily business. jpid0ef95c5jm jit0937jm jiy26jm