About this role
Voyago is seeking responsible and compassionate individuals to join our team of on demand part-time drivers in the Greater Niagara Region! Including St. Catharines, Welland, Fort Erie, Niagara-On-The-Lake, Niagara Falls. Your Role As an On Demand Service driver, you will take pride in playing a key role in ensuring the independence and mobility of our city?s most vulnerable passengers. Your efforts will directly contribute to their ability to access essential services, appointments, and daily activities safely and comfortably. You will provide safe, reliable transportation, while delivering excellent customer service and assisting passengers with care and respect. You will perform basic vehicle inspections at the start of each shift to ensure the vehicle is in good working order, including checking tire pressure, brakes, lights, and other essential systems. The rate of pay for this position is $20.40 per hour. This is a unionized position. The Perks:
• Make a Difference: You?ll have the rewarding opportunity to help individuals with all needs maintain their independence and access essential services.
• Job Stability: you are essential workers, ensuring that transportation needs are met for vulnerable populations, providing long-term job security. • Training and Development: Voyago offers the opportunity to gain valuable skills through ongoing training, including customer service, vehicle safety, and emergency response. • Competitive Pay and Benefits: Receive competitive wages, along with comprehensive benefits packages for full time employees, including health insurance, retirement plans, and paid time off. • Build Relationships: Form meaningful connections with regular passengers, creating a positive impact on their daily lives. • Experience a dynamic work environment working with the public and the people in your community, meeting new passengers?each with their own unique, heartwarming stories to share. No two days are the same, and you'll build connections that make your work truly rewarding.
Key Responsibilities
• You are offering door-to-door customer service. • You may be assisting passengers in boarding vehicles and maneuvering wheelchairs or other accessible devices. • You may be attaching securement belts and lifting portable assistive devices as needed. • You will ensure the proper restraint and security of passengers, devices, and mobility aids if applicable • You are providing passengers with accurate information on fares, schedules and stops. • You will maintain a safe and comfortable environment throughout the journey. • You will communicate effectively and professionally with passengers and team members. • You will adhere to all company policies, procedures, and safety standards. • You will be providing WOW! customer service to all passengers at all times • You are comfortable with a fast paced physically demanding job (pushing wheelchairs with a maximum of 250lbs. Twisting, pulling, getting low to the ground to secure the wheelchairs) Requirements Your Profile
• You are a safe driver with a clean driving record • You can obtain a clean criminal record search with vulnerable sector screening • You are a professional driver with a minimum full G class drivers license • You are able to work with individuals who may have special needs in a compassionate and patient mann