About this role
Voyago is hiring an Operations Supervisor for our Grey Bruce Location in Hanover!
Your role
- Reporting directly to the Operations Manager, the Supervisor is responsible for overseeing the daily operations of all Student Transportation-related operations in assigned areas.
- Primarily focusing on internal logistics and coordinating operations between the Schools division and other operations support teams
- This individual will work closely with Human Resources and Maintenance to support operations while managing the individuals within the operation.
- Help fuel and maintain the cleanliness of the bus.
- Directs the activities of staff, ensuring that drivers are meeting the standards set out in various Student Transportation contracts and ensuring business activities continue to be managed during staff vacation/sick leaves
- Monitors performance of staff through site visits, completed incident/collision reports and conducts follow-up when required, providing annual performance review input and resolving problems
- Coordinate with Health & Safety to arrange training
- KPI?s as directed, reviews with drivers and reports back to Operations Manager
- Available on-call for divisional emergencies which may include holidays and weekends
- Maintains work schedules and ensure coverage is provided at all times
- Functions as key contact to support teams such as maintenance, human resources and health and safety
- Cover schools runs when required
- Oversees the completion of monthly ghosting and deficiency reports
- Maintains paperwork and timesheets and oversees all elements of the process
- Ensures timely and accurate entering of payroll
- Serve as a contact to staff and assist in all forms of employee engagement and regular meetings
- Assist and co-ordinate driver on boarding and orientation processes for new hires
- Monitor employees license upgrades from start to finish
Requirements
Your profile
- You are safety focused
- You are a safe driver with a clean driving record
- You have a valid "B" licence (preferred)
- You can obtain a clean criminal record search with vulnerable sector screening
- You have a sound knowledge of the Grey Bruce region and surrounding areas
- You have the ability to work independently
- You possess solid communication skills
- You have post-secondary education or equivalent
- You have a minimum 2 years experience in a similar role
- You have knowledge of Word, Excel, PowerPoint and Outlook applications
- You have excellent, strong proven customer service experience
- Student Transportation experience will be an asset
Your location
By joining the Voyago Student Transportation team in Grey Bruce you?ll find:
- Full time Salary of $59,000 to $63,000.
- We provide paid training
- A FT comprehensive benefit package with perks is available
Benefits
The Perks
- We offer free licence upgrade
- We support the development, work-life balance and well-being of our employees
- We build a supportive corporate culture that encourages diversity and enables our people to flourish.
- We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
- We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
- We are an Award Winning company
- As a subsid