About this role
About TSPC
At TSPC, we believe clarity creates confidence. We help business owners understand their numbers so they can make informed decisions and grow with ease. We are a *tech-forward, paperless accounting firm* that values strong systems, proactive communication, and exceptional client experience.
We are looking for a reliable, detail-oriented Administrative Assistant who enjoys working in a structured, digital environment and takes pride in supporting a professional accounting team.
Job Summary
The Administrative Assistant is a key support role responsible for keeping workflows organized, deadlines tracked, and client information complete and accurate. This role is ideal for someone who enjoys checklists, technology, and ensuring nothing falls through the cracks.
Responsibilities
*Client Communication & Support*
* Manage incoming emails and client inquiries professionally and efficiently * Schedule appointments and manage calendars * Send engagement letters, proposals, and client communications electronically * Follow up with clients to collect required information * *Office & Workflow Administration* * Track deadlines for bookkeeping, payroll, GST/HST, and tax filings * Assist with onboarding new clients into digital systems * Maintain accurate and well-organized digital client files * Ensure all required documents are received before work begins
*Accounting Team Support*
* Collect, upload, and organize documents using client portals (Hubdoc, ShareFile, or similar) * Monitor document flow and flag missing or incomplete items * Prepare checklists and workflow updates * Act as a liaison between clients and accountants to reduce back-and-forth
*Accuracy & Confidentiality*
* Follow firm procedures and digital workflows consistently * Maintain confidentiality and data security standards * Review work for accuracy and completeness
Qualifications
* 2+ years of administrative experience (professional services preferred) * Strong organizational and time-management skills * Excellent written communication skills (email-focused role) * Comfortable working in a fully digital, paperless environment * Proficient with Microsoft Office and/or Google Workspace * Experience with accounting or document management software (QuickBooks Online, Xero, Hubdoc) is an asset * High attention to detail and professionalism
*
* Ideal Candidate
You are:
* Detail-oriented and process-driven * Dependable, calm, and supportive * Comfortable working with systems and technology * Confident following procedures and improving them over time * Professional in written and verbal communication
Why Join TSPC
* Fully paperless, tech-forward office * Clear systems and structured workflows * Supportive, professional team environment * Opportunity to become a trusted long-term team member * Meaningful work that supports client clarity and confidence
*Apply today* if you enjoy organized work, digital tools, and being the steady force that keeps a professional firm running smoothly. *
Job Type: Full-time
Pay: $17.00-$24.00 per hour
Expected hours: 40.0 per week
Benefits: * Extended health care * On-site parking * Paid time off
Application question(s): * Administrative & Professional Services Experience
Required
How many years of administrative experience do you have in a professional services environment (e.g., accounting, legal, financial services)?
Answer options:
Less than 1 year
1?2 years
2?4 years 5 + years
* Document Management & Client Portals
Recommended
Which of the following tools have you used? (Select all that apply)
Options:
Client document portals (Hubdoc, ShareFile, Dropbox, etc.)
Cloud accounting software (QuickBooks Online, Xero)
CRM or workflow tracking tools
Microsoft 365 / Google Workspace
None of the above * Deadline & Workflow Management
Recommended
How do you typically manage multiple deadlines at the same time?
Answer options:
I rely mostly on memory
I react as deadlines come up
I use checklists,