About this role
Banquet Captain
*Nita Lake Lodge ? Whistler, BC*
Lead exceptional events in a luxury setting.
At Nita Lake Lodge, we deliver elevated, personalized guest experiences?and our Banquets team plays a key role in bringing those moments to life. We are seeking a *Banquet Captain* who is a confident leader, highly organized, and passionate about delivering seamless, high-quality events.
*About the Role*
Reporting to the Banquet Manager, the Banquet Captain is responsible for leading the on-floor execution of weddings, conferences, private dinners, and other special events at Nita Lake Lodge.
You will provide hands-on leadership to the Banquets team throughout each event, ensuring service standards, timing, presentation, and guest experience are consistently delivered at a high level.
Working closely with the Banquet Manager, Culinary team, and other Food & Beverage leaders, you will help ensure each event runs smoothly from setup through service and breakdown.
*What You?ll Be Responsible For*
* Lead and supervise Banquet team members during event setup, service, and breakdown * Review event details and function requirements with the Banquet Manager and team prior to service * Coordinate timing and event flow between Banquets, Culinary, Bar, and other operational teams * Ensure event spaces are set and presented according to event requirements and Nita Lake Lodge standards * Provide clear direction, task assignments, and ongoing support to the Banquet team throughout events * Act as an on-floor point of contact for clients and guests during events * Anticipate guest needs and respond to concerns promptly and professionally * Support the training, coaching, and development of Banquet team members * Monitor service standards, cleanliness, organization, and presentation throughout events * Ensure responsible alcohol service and compliance with food safety, health, and workplace safety requirements * Support event closing procedures, documentation, billing accuracy, and reporting as required * Communicate event feedback, operational concerns, and follow-up items to the Banquet Manager * Perform other Banquet and Food & Beverage duties as required to support successful events
*What You Bring*
* 3+ years of banquet, event, or high-volume food & beverage service experience * Previous leadership, supervisory, or captain experience strongly preferred * Strong knowledge of banquet and food & beverage service standards * Confident leadership style with the ability to provide clear direction to a team * Excellent communication, organization, and problem-solving skills * Ability to remain calm and professional while managing multiple priorities * Strong attention to detail and commitment to delivering exceptional guest experiences * Serving It Right certification required * FoodSafe certification required * First Aid certification considered an asset
*Why Join Nita Lake Lodge*
* Work in a luxury boutique resort environment in Whistler * Be part of a team focused on quality, professionalism, and exceptional guest experiences * Opportunities for continued growth and leadership development * Collaborative and supportive team environment * Employee discounts and resort perks * Access to Nita Lake Lodge employee programs and benefits based on eligibility
*Additional Details*
This role requires a flexible schedule based on our event calendar, including early mornings, evenings, weekends, and holidays.
The position is active and hands-on, requiring extended periods of standing and walking, regular event setup and breakdown, and the ability to lift and carry up to *50 lbs.*
*Ready to Apply?*
If you are a strong service leader who enjoys being on the floor, supporting a team, and bringing exceptional events to life, we?d love to hear from you.
Job Type: Full-time
Pay: From $25.10 per hour
Benefits: * Company events * Discounted or free food * On-site parking * Paid time off * Wellness program
Application question(s): * Tell us about