About this role
Page One Management Group is expanding its Vaughan team and is looking for a Customer Service Representative who enjoys helping people and creating positive customer experiences.
In this role, you?ll be a point of contact for customers, answering questions, providing information, and helping resolve concerns. You?ll learn about the products and services you represent and use that knowledge to provide clear, helpful support.
No previous customer service experience is required. Paid training is provided.
*What You?ll Do*
* Welcome customers and provide a professional and approachable first point of contact * Answer questions and provide accurate information about products, services, and promotions * Take the time to understand customer questions and determine how best to assist * Help customers navigate available options and explain information in a clear, easy-to-understand way * Listen to customer concerns and work toward appropriate solutions * Follow up on customer questions or requests when needed * Keep customer information and daily activity accurate and organized * Share recurring customer questions and feedback with your team * Stay informed about product updates, services, promotions, and company information * Participate in regular training, team meetings, and coaching sessions * Work with colleagues to maintain a consistent and positive customer experience
*What We?re Looking For*
* Friendly, approachable, and genuinely interested in helping others * Strong verbal communication and active listening skills * Patient and comfortable handling questions or concerns * Professional, dependable, and organized * Able to learn new information and communicate it clearly * Comfortable working in a customer-facing environment * Open to feedback, coaching, and ongoing development * Able to work effectively as part of a team * Previous customer service, retail, hospitality, or related experience is an asset, but not required * Must be 18 years of age or older
*What We Offer*
* Paid training from day one * Full-time hours * Hands-on experience in customer service and professional communication * Ongoing coaching and opportunities to develop your skills * A supportive team environment * Experience working directly with customers and representing established brands
*Skills You?ll Develop*
* Professional customer communication * Active listening and problem-solving * Handling customer questions and concerns * Product and service knowledge * Organization and attention to detail * Team communication and collaboration * Building positive customer relationships
Page One Management Group is an equal opportunity employer and welcomes applicants from all backgrounds.
Pay: $770.00-$1,050.00 per week
Work Location: In person