About this role
Job summary
Pathology is the department that studies and understands how illness and diseases develop and the impact they have on people. Across University Hospital Birmingham's (UHB) the pathology laboratories support patient care through diagnosis, treatment and research through their well respected and accredited laboratories.
Our administrative and clerical teams are essential to the smooth running of the laboratories, and the Cellular Pathology department are seeking Medical Secretaries to join their team. In this role, you will provide comprehensive secretarial support, working closely with Pathologists, Biomedical Scientists, office colleagues and the office manager to have a positive impact on patient care.
Although the role will be site specific (Queen Elizabeth Hospital Birmingham or Birmingham Heartlands Hospital), there may occasionally be a requirement to work cross-site. As part of this team, you will be a reliable and committed secretary who represents our Trust values of Kind, Connected and Bold. Previous secretarial experience is desirable, along with strong organisational and communication skills and a high level of attention to detail.
Main duties of the job
The pathology laboratories support patient care through diagnosis, treatment and research through their accredited laboratories. Our administrative and clerical teams are essential to the smooth running of services. In this role, you will provide comprehensive secretarial support, working closely with colleagues and the office manager having a positive impact on patient care. Although the role will be site specific (Queen Elizabeth Hospital Birmingham or Birmingham Heartlands Hospital), there may be a requirement to work cross-site.
We are looking for a committed secretary who represents our Trust values of Kind, Connected and Bold. Previous secretarial experience is desirable, along with good typing, organisational and communication skills, attention to detail, along with the ability to work to strict deadlines. Knowledge of medical terminology is desirable.
The successful candidate will handle confidential and sensitive information, interacting with people at all levels. Strong teamwork and the ability to remain calm under pressure are essential. Duties include typing reports, email and telephone queries, co-ordinating Multi-Disciplinary Meetings, handling diagnostic material, incoming and outgoing post and liaising with medical and laboratory colleagues. Please incorporate details of your keyboard and organisational skills along with your experiences interacting with colleagues on all levels and working to tight deadlines into your application.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications Essential
*Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4 *Business Administration NVQ level 3 or equivalent experience in a clerical environment *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology *Working knowledge of medical terminology
Experience Essential
*Experience of working as a Medical Secretary *Experience of dealing with the Public/Customer service experience *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook) *Experience of using IT systems *Experience of working in Healthcare *Good Organisational skills *Able to use own initiative and deal with the unpredictable *Able to work under pressure and to multi-task *Able to work to deadlines
Desirable
*Experience of working in a busy environment
Additional Criteria Essential
*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion *Good keyboard / IT skills *Good organisation skills and ability to multitask *Good time management skills *Ability to deal professionally with enquiries from staff, patients and visitors *Ability to problem solve *Understand confidentiality and apply the principles in everyday working practice *Ability to pay attention to detail where there are predictable interruptions to the work pattern *Ability to deal with stressful situations and sensitive issues *Work effectively and flexibly as part of a team to meet the needs of the services *Confident in dealing with people at all levels *Must be able to demonstrate an understanding of equality and diversity *Mature open and flexible approach to work *Demonstrates care and compassion *Good inter-personal and communication skills *Good organisational skills *Team Player *Conscientious *Demonstrates reliability, motivation and commitment *Ability to travel to multiple sites
Desirable
*Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Birmingham NHS Foundation Trust
Address Trustwide
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)