About this role
Job summary
NHS Northamptonshire ICB and NHS Leicester, Leicestershire and Rutland ICB HR and OD Support Officer to join our People Team and help shape a positive employee experience across our Cluster organisation.
This varied and rewarding role offers the opportunity to support a wide range of HR and Organisational Development activities, including employee relations, staff engagement, wellbeing initiatives, organisational development programmes, workforce data analysis, learning events and culture change projects.
You will work closely with managers, staff, partners and colleagues to deliver practical HR and OD solutions that support our people and organisational ambitions.We are looking for someone with experience in an HR or OD environment, strong organisational skills, excellent communication abilities and a genuine passion for supporting people and teams.
Interviews will take place on 13th October 2026 at County Hall in Leicester
Main duties of the job
To provide professional, comprehensive and timely Human Resources (HR) and Organisational Development (OD) advice and support to managers and staff, across the People Service portfolio (e.g. employee relations, organisational development interventions). The post holder will need to build and maintain constructive working relationships with internal and external stakeholders. Support planning, coordination, and delivery of HR, OD and engagement activities Provide advice and support to managers on general HR/OD related issues and queries. Manage and respond to queries into the HR/OD inboxes
About us
Working for our Integrated Care Boards will require you contributing to a shared purpose of improving outcomes for the communities we serve as part of a wider health and social care system. The organisation's ethos is rooted in integrity, collaboration and accountability, with a strong focus on putting its patient population at the centre of everything it does and delivering services to improve patient outcomes, patient experience and added years of optimised health. As part of the newly formed cluster bringing together NHS Northamptonshire ICB and NHS Leicester, Leicestershire and Rutland ICB, staff are expected to work flexibly and collaboratively across organisational boundaries to support a joined-up approach to strategic commissioning and service improvement. There is an expectation of 40% on patch working, with office bases at County Hall, Glenfield, Leicester and Haylock House, Kettering. Staff can choose which office is their primary base for contractual purposes and travel claims.
This role will require a minimum of 2 days 'on patch' working in Leicestershire, Northamptonshire and Rutland in our 2 main offices or partner sites
Job description Job responsibilities
Support delivery of the NHS Strategic Commissioning Framework and LNR Operating Model. Support work programmes within the LNR People and OD Strategy. Maintain records, reports, and databases in line with project plans, statutory and governance requirements. Provide operational support to the HR and OD teams in accordance with an annual work programme and key deliverables. Work with managers and Staff Side representatives to develop a culture of healthy employee relations, harmonious partnership working, staff involvement and engagement. Participate in the local implementation of the ICB's Health and wellbeing agenda. Assist with promoting, monitoring, evaluating and reporting of HR, OD and engagement initiatives Support and advise managers on employee relations casework as delegated by the People Services Senior Lead/Senior People Services Manager, to include sickness, conduct, performance, grievance and harassment issues. Support with OD interventions, including facilitating as delegated by Senior OD Manager.
Person Specification
Knowledge, Training and Experience Essential
Demonstrable knowledge of HR / OD practice (e.g. employment law / the OD Consultancy cycle) through training and / or experience to degree level (or equivalent) Certificate in Personnel Practice and willingness to work towards CIPD Qualification Experience in an operational HR or OD role, covering a range of responsibilities across the employee life cycle (e.g. employee relations management, facilitation) Experience of advising on application of terms and conditions of employment / organisational policies Knowledge of administrative procedures, project management or information analysis Advanced knowledge of IT systems including MS suite of packages (including co-pilot / AI) and information systems relevant to role
Desirable
Previously worked in similar position within the public sector
Communication Skills Essential
Ability to build and maintain positive and productive working relationships with colleagues at all levels Confident to respectfully challenge behaviours or practice not in line with organisational policy or values Interpersonal and oral/written communication skills in order to communicate complex information and administrative matters Strong team player and able to facilitate effective team working in others Ability to pull together comprehensive draft reports, data and letters. Ability to write outcome letters following employee relations processes which are compliant with organisational policy and employment law Negotiating, networking and persuasive skills
Analytical Essential
Problem solving skills and ability to respond to sudden unexpected demands
Desirable
Excellent time management skills with the ability to re-prioritise
Planning Skills Essential
Ability to plan and prioritise a varied workload Effective management of multiple email inboxes
Desirable
Skills for project management
Autonomy Essential
Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales
Management Skills Essential
Skills for managing aspects of projects ensuring they meet financial / deliverable targets
Physical Skills Essential
Skills for manipulating information. Advanced keyboard skills, use of a range of software
Equality and Diversity Essential
Understanding of and commitment to equality of opportunity and good working relationships
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name NHS Northamptonshire Integrated Care Board
Address Haylock House or County Council
Kettering or Leicester
NN15 6EY
United Kingdom
Employer's website https://www.icnorthamptonshire.org.uk/icb (Opens in a new tab)